Customer Testimonials
We're very pleased with both the service & pricing. In the several years that we have been customers we have never had a problem & including our latest service ( new gas line installed) we have always found that every interaction with both office & tech staff has been personable & professional.
Always good customer service.
Reliable , I don’t have to worry about running out of propane.
Prompt service, responsive staff
The service is great!
The last person my husband spoke with regarding an issue handled the problem swiftly and fairly.
Timely delivery. Courteous and pleasant delivery man
Propane
Timely delivery
Great customer service, fair prices.
I did have to dol anything!
Great service with the wireless propane monitoring - never runs out.
Very accommodating at the local office. Enjoy doing business with this company.
easy to look up my account and order my fuel and to see how full my tank is right from my phone, easy to make payment
Never let us down
I was in the red on propane & the guy came 48 hours later. Very nice man. Thank you for your great customer service team!
Your personnel are awesome! Ryan in your Skaneateles office is an asset to your organization and a great customer service representative! Thanks Ryan!
Excellent friendly staff, timely delivery
This company is like family. They are always friendly and helpful. We have never had an issue with them and hope to continue buisness with them for years to come.
The guy that delivers the propane is very nice and answers any questions you have. Great company.
Great customer service, helpful and personable. Quick to setup new service
Prompt response every time I call and everyone I have ever spoken to has been been extremely helpful.
Service on site has always been on time and as scheduled.
Honestly such a rarity in customer service these days. I wish more companies would operate like this.
Stress free propane service. Never worry about running out!
I don't have to worry about checking the gauge level as soon as it gets to 20% its automatically filled. Great customer service too.
Customer service representatives in the office and at our home was wonderful👍
We’re new to Superior and their customer service has been outstanding. Their service has also been very responsive and impressive.
Outstanding local customer service and delivery with very good propane rates and incentives including veteran discount.
Friendly delivery person.
Auto delivery and the device on tank to notify you of level.
Service is fine, although I wish I could get deliveries less frequently since I use so little. Wish I'd have known about the delivery in advance since I love watching how the driver maneuvers the truck. Amazing. Also would appreciate getting the delivery receipt in a bag on the garage doorknob, not in my mailbox. Thank you.