Customer Testimonials
REasonable pricing, timely deliveries
The delivery driver are friendly and timely response is very important.
The fact the local office is staffed with friendly, courteous and knowledgeable staff, the drivers are efficient and timely, and billing is on track with our contract and agreements.
With so much competition and direct marketing for our energy dollars, Griffith is a sound decision.
I only wish that the world politics and media didn't play such a big role in the pricing "game". In the past 2 months, I"ve watched the prices climb and fall based reporting. From the overage of crude to the lessened demand, it's all a big game. If I tried to run my business using a pendulum based on the same outside factors, I"d be forced out of town.
Friendly and helpful people at the office, rapid response for emergency fills
Adam was very competent, arrived exactly when he said he would, answered all my questions, and finished the job in a timely fashion. Joe arrived and filled the tank with propane. The wonderful and absolute surprise came when I asked for the bill so I could pay it. Joe told me that the propane was paid for and I still had a credit of over $100.00. I did not know that there was a $250.00 promotion for are customers. The person I talked with over the phone was very pleasant and patient. Great Job done by all!!!
First Name basis with delivery driver. He calls to see if I need anything
Price and service
everyone coustomer service and driviers are very very helpful and nice
I have to say I am a brand new customer. So far I am happy. No complaints. I appreciate the $100. credit I received to change to Griffith Energy. Thank you very much. Name removed Casale
I never have to worry about running out of propane!
I like I don't have to worry about my heating!
I feel that I'm valued as a customer. Any problems /requests have always been handled with professionalism and friendliness.
Your prices are very competitve, and your staff is very friendly.
The people that work in the office in Ovid do an excellent job. The delivery staff is great.
I just wish I didn't need to use propane and had a natural gas line in house.
I could use a lower price.
You come regularly, very friendly and helpful .
reliable, fairly priced, easily to contact and deal with
Always courteous never left my tank empty in the winter or summer.
Everything goes smoothly and driver is helpful if we have questions and friendly. Convenient when making payments over phone, courteous etc....just hate needing to answer surveys all
the time.
on time
likes auto delivery
were in a bad situation last year and came right out and fixed their thermostat
You are very reliable.
We had no heat on Wednesday and I thought maybe we were out of fuel. You quickly sent someone to check and we had plenty of fuel but had a furnace problem.
I recommended you to my neighbor who is very happy with you and your prices
the best out competitors
"love the ease of use, auto pay auto delivery no worries"
very prompt
Customer says she likes that they are a local company. She is able to speak with a manager when there is an issue. They are responsive.
"Customer said whenever he needs Griffith for his seasonal home, they are good at dropping off the propane. Customer service is fine."
"so far so good, new customer"
So far, So Good!