Customer Testimonials
Friendly delivery man. Good price for propane. Easy access to account on web.
delivery men are polite, congenial and have always answered the few questions I have to my satisfaction. I dread seeing the costs of propane every delivery, seems high to me. I have just recommended your company to a friend who has her home and office all propane and isn't happy with her current company, which is the same one I left to go with Griffith. you can use my comments and town I live in but not my name.
AN ANIMAL HAS BURROWED A HUGE HOLE UNDER MY 500 GAL TANK CAUSING IT TO SETTLE PRETTY CLOSE TO THE GROUND, IS THIS A DANGER?
Name removed Dryden NY
Excellent customer service, friendly service personnel coupled with great pricing.
Iv'e been a loyal customer for years and wouldn't think of looking anywhere else for my propane supplier.
They have never let me down always made sure I had plenty of propane to get me thru the winter
Very understanding with letting us split payments and great customer service with getting us filled when we need it.
Delivery personnel is very professional. The customer service you receive from the office is equally professional, and usually exceeded my expectations. Great value, and professionalism.
Good price, convenient price lock in program.
Excellent customer service
The friendly customer service I have received over the years and they work with my budget.
They don't give you a hard time. Unlike erhart's in trumansburg, you don't have to call 4+ times for normal service. One call will get you everything you need.
Quick service
Quick service, reasonable prices
02-22-19-PCM-Talked to First name removed gave survey a 10 because of good response and very courteous on phone and e-mail address provided-
02-21-19-PCM-Talked to First name removed gave survey a 10 because of great service he did not want to give his e-mail address-
02-21-19-PCM-Talked to First name removed gave survey a 10 because people are cordial and wonderful service and I did not ask for e-mail address-
02-20-19-PCM- Talked to First name removed gave survey a 10 because everybody has been great and everything checked out again and e-mail address provided-
Always friendly and very timely with their propane delivery!
Prices are good. Service is wonderful. Employees are very friendly and polite.
Friendly, responsive, good prices.
The service.
Excellent customer service!
No matter how deep the snow is, the driver backs down my driveway and walks through deep snow to fill my tanks. Thank you.
Very nice. Work with you. When you setup a payment it comes out when scheduled. Very good service.
Reliable and friendly.
courteous friendly associates and drivers when you call with issue they handle it immediately
Service is prompt and really good when they moved in.
On time delivery.
I purchase propane from Griffith Energy, Lodi, NY. I feel I have always had good service since I began purchasing propane from Griffith.
Your front desk is better than anyone's. It's not just your drivers we always have a positive experience with, it's always a great experience from the point of first contact which is your administrative staff. I have never been treated with the same level of caring and respect that your people give in any of my experiences with ANY gas company and I've lived in three different states. I would say they are probably the reason we will never change gas companies.
03-29-19-PCM-Talked to First name removed gave survey a 9 because they are nice people to talk to and e-mail was provided-