Customer Testimonials
They are very friendly and helpful and I have never had a problem with them
customer oriented extremely Friendly
Thank you so much.
I really appreciate the monitoring system of my tank.
Customer service is great. Regular deliveries!
Everything! Thank you for your years of service and professionalism, and for promptly delivering propane to our house during the winter months.
Having the company give me a credit on my next delivery and a personal phone call when my tank ran out of gas was exceptional customer service.
We like auto pay, dependability of delivery and great customer service!
Reasonable prices and a great staff!
Reliable service. Easy to reach customer service staff if needed.
I like the next day delivery.
Prompt and friendly service
service is excellent
Quality customer service.
Timely delivery
Really good service. On time delivery, we never run out of propane. Easy payment options and the online app is helpful and easy to use. Thank you!
You go to great lengths to keep the customer informed.
My tank is checked often. I have never run out of propane with your company.
With the company monitoring my gas levels, I have no worries about checking the gage myself or when a delivery is scheduled.
Always very dependable and professional
Easy to request service online, pay, and review account information. Also very quick service.
We can talk to a local person that takes care of our needs in a professional and friendly manner.
Reliable service, easy access to support
friendly service techs, friendly office personnel and expert delivery drivers
Friendly and very helpful on the phone
Excellent service, always there when we need them.
Your service technicians came to the house to perform a safety check. They were professional and efficient and ended up replacing a valve that was out of date and tightening a fitting that was leaking slightly. The next day a very nice gentleman delivered propane to us. So far we are extremely pleased with the services you are providing.
I appreciate that I get propane deliveries and make payments with very little effort on my part.
The front desk is always kind and friendly. They are more than willing to help me look up my consumption of propane and calculate when I will need it less. They will split the cost of payment across debit/credit cards without judgment or making you feel like it’s extra work for them. The drivers are friendly and courteous whether they’re in a hurry or not. My last driver offered to move his truck so I could get my daughter to school on time without acting like it was a hassle. So from first point of contact to the last you feel like this is great customer service. On top of that? The prices are better than everyone else providing the same product. This is the reason I’ve stayed with this company since 2007 when I bought my first house.
While the monthly statement remains somewhat confusing for Budget customers, With the understanding that the balances are calculated on the "yearly Budget" and only adjusted on the anniversary date the numbers can be calculated.
In practice it is far simpler to just pay the budget amount and true up on the anniversary.
The auto fill tracking and delivery schedule has worked very well for us .
We look forward to another year of Superior service.
Pricing is consistently higher than the competition, but willing to negotiate in order to retain my business.