Customer Testimonials
I have always been satisfied with your service as was my husband for many years while he was living. Thank you!
My propane price is very competitive. Service Techs and Office Personnel are great
I have always had wonderful, friendly, prompt service.
Pleasant interactions with employees,
On schedule delivery,
Competitive pricing.
You have always taken care of my propane account. You were responsive when i needed service both on a regular basis and when I discovered a leak. Thank you
Where I live is not the easiest place to deliver propane. For that reason, my tank is filled in the fall prior to snow fall. The delivery truck must negotiate a modest width driveway without impacting a stone wall. If the wall is not disturbed while the fill is made; that is a successful delivery.
Mission accomplished.
Seamless. You come regularly and I don't have to think about it. If I have a question, someone is always available and answers the phone. Very good at taking care of me.
Excellent customer service, great response time and professionalism.
Timely service
Great Service
You acted very professional, helped me with all my questions on a timely fashion. When your people came to our home they were very polite, professional, and am very pleased with your service. Love your on line service !!
Thank you .
Ronda Emery
We like all the services provided.We have been customers for over 15 Years. We especially appreciate Larry Walrath . He always takes excellent care of us and our concerns.
Monthly deliveries during the heating system.
Quick service when I call, thank you!
You’re there!
You’re invisible. I only know you are coming is that I never run out of fuel - for 15 years. Love it.
Automatic delivery.
How you keep track when I need my tanks filled. Can call an have my furnace cleaned. water tank check. Just got a new stove and the next day were here to hook it up.
It's good dealing with the local company, Griffith Energy, that you trust and know. They may be part of Superior Plus but make you feel like an important customer and take care of your needs with a smile.
Very knowledgeable and courteous employees. Very competitive prices as well.
fast and friendly service
Prompt professional service
Polite and knowledgeable employees, always respectful and helpful. Service is always timely!!
Superior was very help and timely when we noticed a small leak in an oven we own. The tech was complete in his inspection. After replacement of the appliance a time was scheduled to re-check the connections and the service tech was on time and thorough in his work. We experienced great service from Superior with this incident.
Convenient location, very friendly when calling to place order, and quick deliveries.
The delivery service and propane quality is all good and I would highly recommend your product and services, BUT my complaint is a personal pet-peeve.... In the past, the delivery driver would print out the delivery ticket AND a bill that would be handed to me or left in an envelope on the door. That was good so I had the option to pay at my convenience or as early as I was able.
The delivery driver for awhile now no longer leaves a bill or amount that would be paid for what he put in the tank; only the delivery slip with the amount and other tank information/details. That would be fine BUT for one issue...There is the option to have a discount amount deducted from the total if paid before a certain date (not sure the number of days of that discounted total off hand)....BUT, there is no note of the amount we can deduct on the delivery slip OR after a few days when the bill is completed and posted to our online account page. It would be fine and yes, I could pay the bill then certainly, however, that discount amount for paying more quickly is NOT listed on the on line version of the billing....Therefore I must wait until the bill comes in the mail for tht is the only place that discount is noted = "if paid by x date, you may deduct $?. So it does me no good to take advantage of the little discount because I NEVER get the paper bill until the day after or later when the discount has expired ... If the discount would be noted on the copy of the bill on line, that would eliminate my frustration/problem????
Great customer service and quick deliverly!
Whenever I have called with an issue I have always been very happy with my service and getting my issue resolved. Kim at the Bath office is wonderful!! She has always been exceptional at handling any questions I have had.
Very responsive service. They always provide a fill within days of request.
Superior Plus is the best in the Bath area. I live about 200 miles away and one phone call and they were all over the matter setting up service for me. Just a great company, very professional and truly one call does it all. Thanks much. Frank Pellegrino