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based on 197 ratings.
What our clients/members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There are some really amazing coaches!! But there are some that I don’t enjoy so I’m very limited in the classes I actually want to attend
I love Orange theory, best thing ever
I love that the works are different every day. The instructors are clear about the format of the workout before we start and they are so nice and helpful!
Great workout and staff! Always a great variety of exercises that have helped me get more fit
Enjoy the cardio challenges
The heart rate monitor didn't connect.
The showers are small, hard to get changed and bathed in shower. More hooks and slab above floor level will be helpful in shower.
The toilet is super close to the wall and the leg hits the toilet paper on the wall while sitting.
The lockers didn't have a lock.
Intense! Great overall workout
Excellent classes. Too expensive. No contract, but a TWO MONTH MANDATORY MEMBERSHIP? YOU HAVE TO PAY TO RENT HEART MONITORS?!?! REGARDLESS OF ALSO HAVING A MEMBERSHIP??? That’s, quite obviously how you disappoint. It’s such a wonderful opportunity to do better.
The workouts are never the same and work the total body. Entire staff is encouraging, supportive and yet also challenge you to push yourself
I live the days and tracking, and the community. I always feel like I'm part of a family!
Everything! Studio, coaches, templates are always different, challenging and fun!
love it
Would love more 3G classes - rowing is the bomb and we don't get enough of it!
Always friendly staff from the moment you walk into the studio - consistent high energy instructors - awesome work out that is simply addicting!
Pricing and more class times on Friday and weekends
I love the balance OT offers between different types of working out between the three stations (tread, floor, rower). The daily workouts are different enough that I never get bored on the floor or on the tread. Mostly I think the coaches are great and encourage you to push yourself but also that it’s ok to take an easier day when you need recovery time.
Great coaches, staff, and equipment. I like that the workouts are varied. While they are really challenging - you get what you put into them and they’re all doable.
The total body workout changes every day. It’s meant to challenge you in just the right way.
I like that it's different everyday and great for all levels
I like that it’s a bit different every time!
Intensity
I would like to see more 3G style classes, even if it is actually only a 2G. Basically I'd like to have the rower more involved. I attend many classes where the only rowing you do is a warm up before the floor at the start of class.
I like how it incorporates endurance and strength and is always changing. I never get bored with a workout here which keeps me motivated.
Varied
Fun
HARD
The classes and instructors are great. I feel like the front desk staff at my FiDi location is not very friendly and they are sticklers for every tiny procedural rule when they could cut a long term customer an occasional break - like lending me a heart rate monitor for free when mine ran out of batteries instead of making me pay for it, insisting on me paying for my subscription before taking a class when I showed up to class but my card on file had expired, letting me into class when I was racing in but a couple min late, etc. each of these became a huge drama when it seemed like a small consideration would have been appropriate.
The classes are insane. Everyone is a joy to interact with. Best studio!!!!
Love it! I’ve been doing Orange Theory for 20 months (started with online during lockdown) and it’s the only workout routine I’m able to stick with and see real benefits.
I love the coaches and staff! So nice and welcoming
Classes are offered at convenient times of day, the instructors are attentive and knowledgeable, and the workout itself is effective. You can always make the movements more or less challenging, and getting my statistics after class helps me feel accomplished. The studio is really clean, and I love how close the location is to my apartment.
All the planning is done for me.