Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   November 13, 2026 — Rated 10 out of 10 by I.G. Northstar Bicycle Company
What do you like about our products and services?

Ordered an item from them knowing it wasn’t a regularly stocked item and that they would have to order it for me. They gave me a timeline that was a few weeks out. That timeline was even close as I got what I ordered a touch over a week after ordering!
While process was smooth and easy, and the shop was pleasant to work with. 11/10!!!

Report a concern   November 13, 2026 — Rated 9 out of 10 by M.F. Northstar Bicycle Company
What do you like about our products and services?

The order was shipped out quickly given that I ordered on a weekend and close to a statutory holiday. The two staff members involved with my request were responsive and effective. Good vibe of a sense of responsibility there. Looking forward to receiving the products by Fedex ground shipping from BC to Ontario. Also got a very good deal on the main product.

Report a concern   November 13, 2026 — Rated 10 out of 10 by D.M. Northstar Bicycle Company
What do you like about our products and services?

Excellent communication and very fast shipping.

Report a concern   November 11, 2026 — Rated 10 out of 10 by B.M. Northstar Bicycle Company
What do you like about our products and services?

quality, price and fast shipping.

Report a concern   November 8, 2026 — Rated 10 out of 10 by B.C. Northstar Bicycle Company
What do you like about our products and services?

Friendly staff, good products and a cool dog!

Report a concern   November 7, 2026 — Rated 10 out of 10 by B.P. Northstar Bicycle Company
What do you like about our products and services?

You had issues getting parts from outside your regular suppliers. But you persisted and got them.

Report a concern   October 30, 2026 — Rated 10 out of 10 by B.A.J.L. Northstar Bicycle Company
What do you like about our products and services?

The staff are all very knowledgeable and helpful.

Report a concern   October 28, 2026 — Rated 10 out of 10 by D.M. Northstar Bicycle Company
What do you like about our products and services?

Wide variety of products and excellent brand names.

Report a concern   October 27, 2026 — Rated 10 out of 10 by W.A. Northstar Bicycle Company
What do you like about our products and services?

awesome staff, knowledgeable and always informative
we dont go to any other bike shop in town!

Report a concern   October 27, 2026 — Rated 10 out of 10 by H.B. Northstar Bicycle Company
What do you like about our products and services?

Very nice and personal feel. Got a call by a human helping me with optimized/personalized delivery for my purchase. Thank you!

Report a concern   October 25, 2026 — Rated 10 out of 10 by K.W. Northstar Bicycle Company
What do you like about our products and services?

Always great customer service and excellent selection of stock

Report a concern   October 25, 2026 — Rated 10 out of 10 by D.W. Northstar Bicycle Company
What do you like about our products and services?

Quick delivery on bike components and a real person answered my phone inquiry. Thank you!

Report a concern   October 24, 2026 — Rated 10 out of 10 by J.R. Northstar Bicycle Company
What do you like about our products and services?

I ordered some products online as I was having a hard time finding them at bike shops in my city. The folks at Northstar were very accommodating and even upgraded one item to a larger size at no additional cost! I will definitely order from them again in the future. Great experience!

Report a concern   October 24, 2026 — Rated 10 out of 10 by L.G. Northstar Bicycle Company
What do you like about our products and services?

Service was good

Report a concern   October 22, 2026 — Rated 10 out of 10 by J.T. Northstar Bicycle Company
What do you like about our products and services?

Very friendly and helpful - know their product well.

Report a concern   October 21, 2026 — Rated 10 out of 10 by D.P. Northstar Bicycle Company
What do you like about our products and services?

Great communication.

Report a concern   October 18, 2026 — Rated 10 out of 10 by P.M. Northstar Bicycle Company
What do you like about our products and services?

Quality products great staff

Report a concern   October 18, 2026 — Rated 10 out of 10 by D.L. Northstar Bicycle Company
What do you like about our products and services?

Service what they sell.

Report a concern   October 18, 2026 — Rated 10 out of 10 by W.L. Northstar Bicycle Company
What do you like about our products and services?

Best bike shop around super good service and great products and prices

Report a concern   October 18, 2026 — Rated 10 out of 10 by C.T. Northstar Bicycle Company
What do you like about our products and services?

Products and great and the service is always amazing

Report a concern   October 18, 2026 — Rated 10 out of 10 by K.S. Northstar Bicycle Company
What do you like about our products and services?

Friendly service. Well stocked bike shop

Report a concern   October 18, 2026 — Rated 10 out of 10 by K.B. Northstar Bicycle Company
What do you like about our products and services?

Everyone is very friendly and helpful. Products are great. Lots of choices.

Report a concern   October 17, 2026 — Rated 10 out of 10 by R.K. Northstar Bicycle Company
What do you like about our products and services?

Friendly Service

Report a concern   October 17, 2026 — Rated 10 out of 10 by R.G. Northstar Bicycle Company
What do you like about our products and services?

Staff always greet me (unlike your competitors)!
I am always asked if I need help. Wide selection of products!

Report a concern   October 17, 2026 — Rated 10 out of 10 by S.B. Northstar Bicycle Company
What do you like about our products and services?

Easy to correspond. I even got a call from the store to clarify my online order!!!

Report a concern   October 17, 2026 — Rated 10 out of 10 by P.S. Northstar Bicycle Company
What do you like about our products and services?

Great staff parts and service.

Report a concern   October 17, 2026 — Rated 10 out of 10 by W.T. Northstar Bicycle Company
What do you like about our products and services?

Excellent service.

Report a concern   October 17, 2026 — Rated 10 out of 10 by R.B. Northstar Bicycle Company
What do you like about our products and services?

Lots of variety and reasonably priced.

Report a concern   October 16, 2026 — Rated 10 out of 10 by E.B. Northstar Bicycle Company
What do you like about our products and services?

I've ordered items online a few times now that I appreciate were in the deeply discounted final sale category. Despite that, I've felt that the staff treated my orders with the same attention as any others - shipping them quickly and well packaged.

Report a concern   October 16, 2026 — Rated 10 out of 10 by G.D. Northstar Bicycle Company
What do you like about our products and services?

Northstar Cycle is a true bike shop. They provide a welcoming environment with knowledgeable staff. Great selection of all things cycling.


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