- Phone: 778-520-2480
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Customer Testimonials
The order was shipped out quickly given that I ordered on a weekend and close to a statutory holiday. The two staff members involved with my request were responsive and effective. Good vibe of a sense of responsibility there. Looking forward to receiving the products by Fedex ground shipping from BC to Ontario. Also got a very good deal on the main product.
Excellent communication and very fast shipping.
quality, price and fast shipping.
Friendly staff, good products and a cool dog!
You had issues getting parts from outside your regular suppliers. But you persisted and got them.
The staff are all very knowledgeable and helpful.
Wide variety of products and excellent brand names.
awesome staff, knowledgeable and always informative
we dont go to any other bike shop in town!
Very nice and personal feel. Got a call by a human helping me with optimized/personalized delivery for my purchase. Thank you!
Always great customer service and excellent selection of stock
Quick delivery on bike components and a real person answered my phone inquiry. Thank you!
I ordered some products online as I was having a hard time finding them at bike shops in my city. The folks at Northstar were very accommodating and even upgraded one item to a larger size at no additional cost! I will definitely order from them again in the future. Great experience!
Service was good
Very friendly and helpful - know their product well.
Great communication.
Quality products great staff
Service what they sell.
Best bike shop around super good service and great products and prices
Products and great and the service is always amazing
Friendly service. Well stocked bike shop
Everyone is very friendly and helpful. Products are great. Lots of choices.
Friendly Service
Staff always greet me (unlike your competitors)!
I am always asked if I need help. Wide selection of products!
Easy to correspond. I even got a call from the store to clarify my online order!!!
Great staff parts and service.
Excellent service.
Lots of variety and reasonably priced.
I've ordered items online a few times now that I appreciate were in the deeply discounted final sale category. Despite that, I've felt that the staff treated my orders with the same attention as any others - shipping them quickly and well packaged.
Northstar Cycle is a true bike shop. They provide a welcoming environment with knowledgeable staff. Great selection of all things cycling.

Ordered an item from them knowing it wasn’t a regularly stocked item and that they would have to order it for me. They gave me a timeline that was a few weeks out. That timeline was even close as I got what I ordered a touch over a week after ordering!
While process was smooth and easy, and the shop was pleasant to work with. 11/10!!!