Customer Testimonials

Fast and pleasant responses to my questions.

Good service with very knowledgeable staff

Great selection and the best service. Knowledgeable and very helpful staff. Made my bike buying experience easy and fun

Good variety, knowledgeable friendly staff

Fast shipping, great website, fair prices. Highly recommend!

Thank you very much for the poles !!! Very good service !!!

The bikes were great and the service was AMAZING! Thanks to ALL

Thank you NorthStar - product arrived just as promissed. Order confirmation and track number got flagged as spam - so a bit frustrating feeling like I was left in the lurch - but ultimately not your fault. A little patience goes a long way. Thanks again look forward to dealing with you gain in the future

Great products and fast shipping!

Items in sale at very best Price

Helpful, knowledgeable staff.
Excellent service.
High end products.

Good pricing

You store is well stocked and your staff is knowledgeable and very helpful. They make me feel welcome when i go in. This is weird, but i really like your coffee bar.
I find that when I want a special coffee I go to your store. Mind you as I'm drinking it, I usually buy something, I had not planned to purchase. LOL

Customer service is very good.

Really good customer service.

Fast shipping and great communication! Would highly recommend Northstar and will continue to purchase products from Northstar

After placing an order, I had a follow up question. I called in. A human answered. He was pleasant, and helpful. That says a lot, and is becoming increasingly rare.

Hi, I’ll be quite honest, in this era of online shopping I often look for the best price on the items I need, which is what brought me to your website. The ordering was great, the price was great, and the shipping was even better. Great experience all around. Thank you!

Excellent Serbia that’s what I get all the time

Great Service!

Good selection of products and prices, Variety of unique and hard to get brands. Personal touch (call from Brooke to verify exactly the item offered). Quick processing and requiring validation of receipt for carrier was appreciated as porch piracy unfortunately a frequent occurrence.

Very easy to deal with

Reasonable prices and free shipping. Parts arrived quick and were packaged well.

Great quality, easy to order and quick delivery

Very friendly staff!!

I bought a sought after bike tire online and quite remotely (I’m in Toronto). The communication from Northstar was great and the tire was very quickly shipped to me. This was a very satisfying transaction.

You had what I needed, the price was good, online checkout was easy and delivery was quick.

I like the friendly knowledgable staff. Great variety of bike accessories and clothing. Good value .

I received actual personal contact from a staff memeber to address an order issue. That means alot to me in todays age of "send an email" if you have product or service inquiries.

Very fast at getting order ready and shipped