Customer Testimonials

Great service but a little feedback on shipping times would be appreciated.

Went in for a bike rack for my truck, knowing what I wanted. Staff member was very friendly. I sat on the Orbea Rallon while I was in the store and I was almost convinced to buy it!

A great store. Service products parts staff

I came in with my son’s bike without a service appointment. Morgan was great and was able to take the bike, and it was ready the next day. Quick fix by Lance; I was so appreciative that Northstar was welcoming and kind to me and my son. I am not a biker myself so really appreciate having a trustworthy place to bring my son’s bike to.
Thanks!

I like the convenience of taking my bike to a close local bike shop. It gives me peace of mind to have my bike serviced regularly.

I purchased a Townie Go . And this is our 3Rd one. 2nd from this dealer .

We had a e-bike breakdown and they rescued us quickly. Compensated us for the down time. Great customer service. We will be back.

Great customer service!

Everything!

Finnley is a young salesman with a positive attitude, ready to serve us right away with a smile and good energy. There was a little mistake made on our invoice but Ryan solve it in no time and with kindness and knowledge. We are really happy with our experience.

I love the service it has been outstanding. Whenever I am at your shop the sales person is highly educated on everything in the store. Very helpful.

Top notch customer service

Great price and very helpful service

You guys had the stuff i wanted and delivered it in a timely manner.

Smoking deal, quick service.

Good customer service, Thanks !

Great team and great service. Thank you!

Personable, went out of their way to find a solution, gave me options

Great helpful staff. Nice experience shopping here.

Friendly, knowledgeable and prompt service.

Very great prices. 2nd time around ordering from Toronto

Need long stem tubes (60mm+) in gravel tire widths for deeper gravel rims that are becoming more and more common.

Been my go to shop for a while now.Ryan and his team are really great.

Ryan and his team are the best. From top to bottom they all go out of their way to make you feel valued and to give you the best service possible. The technicians are first class and always produce satisfying outcomes even with the trickiest issues. Ryan always goes out of his to make sure everything is right before you leave the shop. I have complete confidence in him and his team and go back time and time again knowing I will be good value for my money, Thank you Ryan and your amazingly led team.

Great service and great products

Quick communication and good service!
Much appreciated

yes very good

Great customer service, friendly and responsive!

I love the online store. The clearance items are an exceptional value.

I've bought a Fidlock water bottle, price is the best!