- Phone: 778-520-2480
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Customer Testimonials
Very helpful staff. Ryan went the extra mile answering my questions with suggestions and installing my purchase. Great customer service!
Excellent service and parts arrived perfectly.
Had what I was looking for and shipped it very quickly.
very helpful
Everyone is passionate about what they do.
Genuine service, knowledgeable and caring.
Very courteous. A very enjoyable experience with top notch service.
Thank you.
😎👍🏻
Really friendly service! Knowledgeable and helpful staff.
Pricing and availability.
Canadian small business.
Very prompt service
Great price, easy checkout, affordable shipping costs.
I didn't mind waiting for my item to arrive.
Amazing deal, shipped super fast. Thank you!
Everyone was fantastic - my bike was repaired by the estimated date and the cost was more than fair!
range of products to choose from with knowledgeable staff
Very clear and helpful assistance for a new biker!
Great sales experience and helpful staff. I am a return customer and they have an excellent selection of bikes…….they are also a local company
I had a great experience while buying my Trek Rail 7 from Kody with help from Ryan also. They were patient and answered all my questions. I felt comfortable I was getting the right EMTB for my needs. A great bonus is their excellent coffee bar!!
Excellent service
Knowledgeable staff, generous w/ their time, well stocked shop
Pleasant and knowledgeable staff, really nice store environment, a lot of stock, good service, and good coffee!
The part was in and the clerk was courteous and friendly.
Knowledgeable staff greatstore
Purchased 2 Orbea M30 LT’s from Tanner and on pickup one bike had a drive line concern. They ran the bike through the shop and replaced the drive line, understanding this was frustrating for them and me the customer, they took time to make sure things were fixed correctly, and more importantly made sure we were happy with our purchase. They were professional and respectful through the process.
Knowledgable Bike Mechanics, my bike runs smooth again.
Had the product that I wanted, they are local.
Price is good on sale items, free shipping
Lovely staff and great coffee!
Good stock of parts and accessories. Great service had my ebike ready the same day.
I ordered a Feedback heavy duty bike repair stand and received a discount on my first order which was great. The stand needed to be dispatched from the warehouse so delivery took a bit longer than usual but it arrived in excellent condition via Fedex. Would recommend Northstar for their prompt attention and terrific customer service. The stand, no doubt, is a huge upgrade from my Park Tool PCS 9 that I've been using for the last several years.
No hassle returns.
Service was fast and well done
Everything is good quality, staff are well informed on products, staff greeted me immediately when I walked in and were quick to help me with whatever I needed