Customer Testimonials
Great service
Your employees are superb. I tried to teach people skills for 38 years. You can’t teach people skills, you must recruit people skills. You either got it or you don’t.
Great job of selecting employees with people skills!!!
Everything about the organization could easily the model for similar businesses. Since we moved to Western North Carolina, we continue to be impressed with the service. From the office personnel, to the product delivery folks, the operation seems to be “a well oiled machine.
Very good service.
Prompt delivery.
Great service, decent price.
Tony. He's an awesome, customer oriented technician.
Requested service on the portal and two days later they were at my house. Awesome service!
Received excellent, friendly service. My husband has dementia, and I have had to learn so much about running our household. The delivery person patiently explained everything I needed to know to restart our pilot light and run our gas logs. Even showed me what I needed to know about the tank and let me smell the gas so I would know what I would experience if we were to have a leak. Also showed me how to read the meter so I can reorder before the tank runs out.
So grateful for the kind care I received from this company!
In my opinion service is everything. Recently I had an issue with Superior Plus/Carolina Energies. On that same day a regional manager (Randy) contacted me and resolved the issue to my complete satisfaction. I am extremely impressed with the company's responsiveness. I will also add that for the six years I have been a customer, the overall service has been fine. The delivery drivers are professional and courteous.
Prompt and efficient.
Delivery drivers always personable and helpful with any fuel questions. Thankful that our deliveries aren't leaving us waiting until we are nervous about being able to use our propane fireplace or the propane backup on our heating system at below freezing temperatures. Thank you!
Quick, affordable and thorough service from beginning to end.
delivered when said it would be.
The staff and service
I Had a Problem, and I spoke with Randy Heffner. He was concerned and very understanding. He solved my worries right away.
Yes I'll be with Carolina Energies for many more years.....
Thanks Randy & Merry Christmas
Friendly and worked very quickly to serve me
It was a good experience until I was given a charge of $89 which I was never told about.
It is so convenient to use the app. Just order my product online, with any special instructions and in just a few days it is delivered. It is also easy to make your payments using the app as well!
Always prompt and thorough.
You guys are always very cordial.
Very friendly and helpful customer service.
This woman got me setup to my new account , arranged a speedy delivery and gave me a great price on my first order. No issues what so ever.
As long as I need propane, these are the people!
Good service and products.
Have a propane fireplace and downstairs added a wall propane heater.
Great staff!
Super friendly service any time I've ever called the office!
Very helpful and pleasant. Assisted me in getting my pilot light going again.
Reliable
Everything
Great service and good prices
Office personnel is so friendly, helpful & professional.
Delivery personnel took great care of my property and friendly.
I will enjoy my fireplace with gas logs this winter.
Thanks.
Excellent service and competetive prices.