Customer Testimonials
The customer service was SO good. The salesperson Ashton really took the time to ensure I had all the proper gear I was looking for. It really felt like VIP treatment and I left the store feeling confident with my purchases
Zion Cyclery is like family . . . & the best kind at that! You want to spend time with them not only because of their outstanding expertise & knowledge, but also their customer care goes above & beyond - always.
Kasey did a great job on explaining my daughter’s new bike. He showed us all the features of the bike. I felt like he was talking to a neighbor. He was very personable. Great experience!
Employees were very helpful in my selection of purchasing my bike thanking them
No problem, love the bike.
knowledge
convenience
Ethan was great. Helpful, knowledgeable
Super service despite being a very busy place. Well stocked and knowledgeable
Best staff ever
Real bike experts with equally terrific service orientation and responsiveness!
Corey was very helpful in finding the right bike for me. It was also nice that you had a largew inventory with my bike of choice in stock.
Trek Highland Park is my go-to for professional, knowledgeable, courteous staff and the best variety of products and services. I always walk out feeling confident my ride will be the best it can be!
Great selection. Friendly staff. The prices are high, but they're also high for the same products elsewhere!
Great prices and everyone there is helpful.
Everything!
Staff was very friendly and helpful. They let me try several different bikes to help find the right one for me.
Great service and friendly helpful staff!
Best bicycle shop on the North Shore. Excellent service. Just took two bikes in for tune-up. Bikes ready 5 days ahead of date promised. Knowledgeable and friendly staff.
Peoples are great service is great I come all the way from mequon Wisconsin for my service
I came in the shop expecting to leave my bike for a few things and your manager took care of me instantly. He was very efficient and knew exactly how to fix the handlebars to make them more ergonomic for my riding.. also placed a mirror,and a different seat..
Zion Bike shop is the best. The staff at the shop is so knowledgeable and helpful all the while being friendly. I've been a customer for quite a few years and have always had a good experience!
I used to live in Wadsworth and started a relationship with Zion Cyclery some 8-9 years ago. Although we've moved further west (following our grandkids), I still bring my road bike into the shop annually for it's tune-up. Great service, exceptional work.
Scott Phelps
Friendly knowledgeable staff!
Friendly and attentive staff! They’re really committed to helping you find that right for both you and your budget
Not only did they have the bike that my son wanted in stock, the service & whole experience was great! They helped him be sure that it was the right bike for him & then adjusted it so it was ready to ride.
You have the best mechanics in the Midwest!
The staff was knowledgeable and extremely helpful. I would recommend them for any and all your cycling needs!
KC and the team have been very good at keeping customers updated and to their indicated repair schedule even during very chaotic times of the last year.
I think the customer service is wonderful. Thank you for accommodating your customers during the temporary closure. I appreciate the emails updating the status of the store and special arrangements during this time. And the discounts and coupons are greatly appreciated as just a reminder that it’s not business as usual. And, a final thank you for keeping the customers and employees’ health a priority. Thank you, thank you, thank you. Will always shop at Trek for the customer service.
Great service; got the bike the same day. Jeff is a master mechanic !