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885 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice, relaxing environment and Lindsey was very good!
The spa and staff (atmosphere and people).
The massage therapist I saw did a great job focusing on the areas I needed her to work on.
I love Sammi my hairdresser, I love the friendly atmosphere and I love the quality of haircuts that I get! I have referred three people there so far!
Katherine did an amazing job with my haircut. My favorite one I’ve received at new beginnings so far (all the others have been good too). I showed her a pic of what I was going for and it actually came out the way the pic looked! She was warm and welcoming too. I felt good about the level of cleanliness and sanitation too. Thank you!
I love going to New Beginning salon. It’s very friendly and has great stylists.
Love my haircut and color!!!
Everyone is just so nice. They do a wonderful job and are responsive to your needs and oh so skilled.
Sammie was personable and asked questions that made her sound experienced. I was nervous about seeing someone new because I’ve had bad experiences with a few stylists that don’t know how to cut curly hair.
they did a good job on my hair and made the process relaxing unlike places like great clips who do my hair cut quickly and often mess up my hair.
I have been going there for years. The stylists who work there are professionals and make my hair look good.
First of all, the service itself was exceptional. Even though I received a discount for the service prices were ala cart menu style. Charging extra for toner (color/highlight), curling the hair is not in alignment with industry standards. Those should be included with the service.
I was quoted over the phone and in the chair the discount I found online and when I was checking out it was very awkward for me even though I was quite happy with my service.
I would re-visit those policies so that the client leaves the salon feeling AWESOME.
Sami is very good at what she does and is also a pleasure to hang out with. Kai is also wonderful at the front desk. Everyone else I have interacted with are also great... Sami and Kai are the two I know best.
My stylist was warm and welcoming!
I had a nice consult with a stylist named Desiree and schedule an appointment to get my haircut.
My stylist was awesome!
Karyn is a very good massage therapist.
Karen, massage therapist, did a wonderful job and was very pleasant.
Desiree is great!
Way to expensive and stylist didn’t listen to what was requested. I’ll never book another appointment
Lindsey did my pedicure, and she was delightful -- very friendly and did a very professional job. Recommend. The salon is clean and follows Covid procedures.
Sami is fantastic. Perfect hair, every visit. Thank you!
I like the quiet setting and appreciated the attention to health safety.
I bought a gift card for my daughter had a massage with a wonderful therapist there.
Loved the service and Marissa did a great job
My stylist,
The hair stylist was not someone I would see again. Felt as though she was asking and criticizing my choices of shampoo, how often I wash my hair, etc, and they way she said things felt very degrading. It made it hard to enjoy and relax during my haircut and I came to this salon because previously the experience has been so great and relaxing.
Care of cleanliness and communication of appointment. Appreciate the COVID-19 protocols.
All the people are sooo nice! In addition, Katherine does such an amazing job. Love you guys!
I had a wonderful experience, Desiree was extremely friendly and helpful in helping me achieve the look I wanted while keeping the integrity of my hair. She was able to help me determine the health of my hair and the best way to keep it as healthy as possible while also achieving the look I wanted. She was also able to guide me in a great selection of products to help keep my color looking fresh and to continue to strengthen the health of my hair. The cut and color came out beautifully and I couldn’t be happier.