- Phone: 800-268-7070
- Visit Website
Client Testimonials
Clear, patient, thorough
Very helpful and did a good job guiding us through everything
Your consultant arrived on time, got to work quickly and was courteous and pleasant. His report was thorough and detailed. It enabled me to immediately fix several of the issues he raised. One issue he raised was the possibility of a buried oil tank outside the house. With his information, I was able to verify that there is no oil tank outside the house and that the external pipe he found and another larger pipe that I subsequently found, were the vent and filler pipe for an internal oil tank which must have been removed many years ago.
Mark was extremely friendly and thorough. He took his time explaining everything as we went and I didn't feel like he was rushing anything.
Very efficient, friendly, friendly knowledgeable, easy to communicate
Accommodating with having short notice
Professional and thorough
Easy to communicate with
Goes the extra mile
Rick was informative. He helped me feel more confident about understanding my new home. He matched my (lack of) knowledge of home maintenance in a way so that it was easy for me to follow along with what he was checking and why.
Professional, easy to work with, very detailed. Would definitely recommend!
The tech who did our inspection was extremely knowledgeable about all aspects of the house but also knew historical building code and building techniques that shed light on why certain things were the way they were and whether they represented issues or were just old school but still fine.
Professional, timely and your staff practice integrity. When you say that you will have things done in a fixed timeline they are done. No excuses or allowances are made, lots of detail was provided in our home inspection report and the home inspector was knowledgable and approachable during the inspection to help answer our questions.
James was amazing and extremely thorough! He answered my questions and was able to explain and show me everything.
Daryl was extremely diligent and knowledgeable. He went above and beyond on his inspection for me. Very helpful with explaining all the issues so I would understand. I Highly recommend Daryl for your home inspection needs.
Detailed, efficient and quick
I liked the friendly and helpful assistance when I telephoned Carson Dunlop's service representative. The inspector arrived at the perfect time, ready to work. He did a thorough inspection of all the condo's readily accessible components and features. At the end of his inspection he handed us his Carson Dunlop business card for future reference. The follow-up report was very prompt and I appreciated that because I had only a few days to make important decisions about this building. I was pleased that it included photos and/or diagrams of the areas that had deficiencies or things that needed to be repaired. The real estate agent was impressed with the inspector's work too!
Efficient and thorough. Thanks for the comprehensive home inspection.
Patient, friendly, thorough and knowledgeable! We are first time home buyers so it was all appreciated!
I called a number of home inspections companies to gather quotes and better understand their service. Vanh from Solex Group called me back and was extremely professional. He answered all my questions and gave me information about home inspections that made me confident choosing Solex. The inspection was scheduled promptly. During the inspection, Vanh explained everything to my husband and I in layman's terms. We received the report the next morning. The report was thorough, easy to read, and I really appreciated the additional resources related to home maintenance. That will be super helpful for us as first time home buyers. When Vanh sent the report, he also gave me a call to clarify a few points we had discussed the previous day. Would definitely recommend!
Very thorough.
We had a friendly and efficient service by Paul. He had very good explanations for any questions we asked of him.
JD was great! He was early, explained everything in detail, and the final report was finished and emailed to me very quickly.
Paul was fantastic! He was very thorough and knowledgeable! I would 100% recommend him!
Brent was very thorough and professional in inspecting our new home. He gave us clear and detailed feedback on any potential issues in the report that was delivered to us the same day.
The inspector was friendly, knowledgeable, and was thorough in inspecting the entire home. There weren’t many issues found, but for the ones identified they made sure to explain to us what the issue was, how to fix it, and answered any questions we had.
Promptness, comprehensiveness, expertise
Your inspector was knowledgeable and thorough. Additionally, he was happy to speak with us and answer all of our questions. I plan on using Highland for all of our subsequent inspection needs until we find our next home.
We liked the amount of information that we got and we were able to make the right decission about our new home because of what ended up showing in the report and on the explanation walk-around it was explained very well
Very through and clearly explained.
Excellent service, very pleasant experience
Greg was very kind and promptly answered all our questions. He is very knowledgeable and made us feel comfortable about owning our first home. We purchased the best package and it was worthwhile because of the level of detail and how it helped us make an informed decision about our next steps.