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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Communication.
No disappointment, as REALTOR/Brokers we are all members of MORE
Knowledgeable and friendly staff.
I just think it's expensive, and I think there should be payment options! Your classes are also higher than other places! SO I HAD to take the orientation from you but it ONLY counts to my CE IF I take the rest through you, with is like $75 more than others! I don't like that!
The fact that our listings are all shared and sold to Zillow, Trulia, etc diminishes our direct leads. Constant system changes from all the real estate support systems that compete with each other make it difficult to stay on top of everything available. Too much too often. Keeps us working on catching up rather than selling real estate.
Very helpful and informative.
Quick response to questions!
I y
Staff is very helpful and I get quick answers to my questions.
Everything
Everyone is very helpful when you have questions.
Ease of using website and paying invoices. Notifications and reminders.
Good communication.
everything!!
none
Education services as well as member services
the agents are helpful and the bill paying is convenient.
Knowledgeable staff.
pertinent and professional
The fees are too high
more flexible hours for schooling
Find a way to reduce the fees
Always very helpful!
Always answer questions quickly.
I have been pleased with all your services. However if you want to know what department is on the top of my list - - The HELP DESK is outstanding. They are kind, patient, helpful, competent, knowledgeable and on top of that they are really nice people and always have a smile in their voices. Thanks so much for asking Ruth Hanna
Communication, updates, technology
Site access,classes ability to pay dues easily
Not thrilled about the Sentrilock decision however, still appreciate the personal service received whenever assistance is needed.
so very responsive and the training is great
With the annual dues. I believe that if the $600+ is able to be paid in installments, it would be better for the agents that want to stay in real estate. Some of my agents work part time, but love real estate. I believe that Mainstreet could benefit more by charging a small surcharge for breaking the payments up in 2-4 installment payments over the year. I have heard, "If you can't afford it, get out of real estate!"... The problem is, every real estate broker does not work in prominent communities that sell high-end homes.

I appreciate the fact that whenever I call with a question I get an answer.