Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 9.0 out of 10 based on 833 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 24, 2015 — Rated 10 out of 10 by S.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick responses
Report a concern   September 24, 2015 — Rated 10 out of 10 by J.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Professional
Report a concern   September 24, 2015 — Rated 10 out of 10 by J.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Classes, market data & legal updates
Report a concern   September 24, 2015 — Rated 5 out of 10 by J.V. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Improve phone etiquette and customer service.
Report a concern   September 24, 2015 — Rated 8 out of 10 by A.D. Mainstreet Organization of Realtors®
What could we do to improve?

Less costs for beginner realtors.
Report a concern   September 24, 2015 — Rated 10 out of 10 by N.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Services our timely, informative and readily available.
Report a concern   September 23, 2015 — Rated 8 out of 10 by J.W. Mainstreet Organization of Realtors®
What could we do to improve?

not on cutting edge, reactive not proactive.
Report a concern   September 23, 2015 — Rated 10 out of 10 by Arlene Robinson Mainstreet Organization of Realtors®
What do you like about our association services?

What I like about association services is that it is very knowledgeable about what realtors need to do their job in an ever changing real estate market.
Report a concern   September 23, 2015 — Rated 10 out of 10 by Neveen Michael Mainstreet Organization of Realtors®
What do you like about our association services?

I love the wonderful staff & support!
Report a concern   September 23, 2015 — Rated 0 out of 10 by A.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I've had nothing but issues trying to pay my fees on time and if I get charged a late fee, I will rethink my membership. It should not be this hard to pay a fee online when I've never had a problem with any online payments.
Report a concern   September 23, 2015 — Rated 10 out of 10 by R.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Staff is friendly, and processes are streamlined.
Report a concern   September 23, 2015 — Rated 2 out of 10 by G.J. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I am not happy I pay sentrilock dues and now have to purchase sentrilock lock boxes at an additional cost. While some agents got theirs for free. My fee has stayed the same and I now get less benefits. Very unfair.
Report a concern   September 23, 2015 — Rated 10 out of 10 by D.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Supportive and always helpful. Classes are well done and informative.
Report a concern   September 23, 2015 — Rated 10 out of 10 by Timothy O'Neill Mainstreet Organization of Realtors®
What do you like about our association services?

Very personal
Report a concern   September 23, 2015 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Very quick and professional response.
Report a concern   September 23, 2015 — Rated 10 out of 10 by G.L.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Very prompt and getting back to me
Report a concern   September 23, 2015 — Rated 10 out of 10 by A.M. Mainstreet Organization of Realtors®
What do you like about our association services?

After being in CAR for years this association seems more approachable.
Report a concern   September 23, 2015 — Rated 10 out of 10 by L.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone at Mainstreet is so helpful!
Report a concern   September 23, 2015 — Rated 6 out of 10 by R.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

It seems as if certain rules are put into place without asking or conferring with the agents but instead decided by the board themselves. Other than that I think that you do a vey good job and provide a good service.
Report a concern   September 23, 2015 — Rated 10 out of 10 by Linda Flajnik-Peter Mainstreet Organization of Realtors®
What do you like about our association services?

Still too new to say, however, the registration ("joining") process was seamless.
Report a concern   September 23, 2015 — Rated 9 out of 10 by Barb Juckins Mainstreet Organization of Realtors®
What do you like about our association services?

The staff is always ready and willing to help
Report a concern   September 23, 2015 — Rated 10 out of 10 by Corrine Church Mainstreet Organization of Realtors®
What do you like about our association services?

It's Realtor friendly, professional, and accurate
Report a concern   September 23, 2015 — Rated 9 out of 10 by L.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Very Good Service
Report a concern   September 23, 2015 — Rated 7 out of 10 by S.B. Mainstreet Organization of Realtors®
What could we do to improve?

Reinstate 1 Day Codes
Report a concern   September 23, 2015 — Rated 10 out of 10 by Raphael Atansuyi Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt attention to the needs of members.
Report a concern   September 23, 2015 — Rated 9 out of 10 by J.L. Mainstreet Organization of Realtors®
What do you like about our association services?

friendly, helpful, responsive
Report a concern   September 23, 2015 — Rated 10 out of 10 by L.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything! Staff, service, technology, ease of finding contracts, events, classes, billing on website.good content and excellent instructors for education. Thank you for your outstanding quality.
Report a concern   September 23, 2015 — Rated 10 out of 10 by K.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Great
Report a concern   September 23, 2015 — Rated 9 out of 10 by J.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Whenever I have a question it's answered in a timely manner.
I like that you provide continuing education for an affordable price and with great instructors.
Report a concern   September 23, 2015 — Rated 10 out of 10 by Ann Moore Mainstreet Organization of Realtors®
What do you like about our association services?

I always get an answer to questions fast.

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