- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Helpful and polite when getting clarity on questions. Many resources.
I have always had any questions that I asked answered with no delay
Professionalism, service and commitment to the ethical conduct of all Realtors. The people are great and the training is top notch!
Useful tool on the website, helpful staff, great events, helpful classes,
There assistance with many matters
Even though you don't offer payment plans (yet), you are affordable. You offer NEEDED services for agents to be successful in this business. You have locations accessible to everyone and I find that signing up was done in a timely and organized fashion.
The response time, always available
I appreciate how you have made taking classes for CE renewal easy.
I wish our MLS service was better more like REDFIN.
ALso I wish are quick view was like the old style where you could make the map larger so you could see where a property was located to a large highway. You cannot make it smaller aymore to encompass a large area when referencing the property.
Thanks
Ease of reaching the person who can help with answering questions
Excellent education class, excellent commission issue to resolve advice and help to fill out complain.Excellent designation course. Raj Last name removed Realtor,ABR,SRS,PSA
Mainstreet has gotten too big!!! I realize that NAR wants mega-associations, but we have lost the personal aspect of what the local association was about. Gone are the little social functions that we used to have where agents could mix and mingle and get to know each other personally.
In this day of technology, we sometimes never meet the other agent in a transaction. Gone is the personal aspect of our business. We used to be able to tell our clients, "I know "so-and-so", and they are good people. This used to help put our clients at ease knowing we know the other side and chances are good that we will have a pleasant transaction.
Always there to help!!
The website is very easy to use. I looked up my completed class for license renewal.
I like Jen very much, your Senior Member Service Representative. She is of great help, always!
Very up to date!
Mainstreet has a plethora of information for realtors. The online videos, training courses and events are tools that help realtors be successful.
Staff very helpful and nice
Great communication and updates.
Education, service, pretty nice people...but I miss Latrice
Everything is there if you need it. Just have to be proactive.
customer care and knowledgeable professionals
Great staff, great people, eager to help
The fee's are very high for me to pay at once especially since I haven't closed any deals. There at least should be a payment plan in place for Realtors who are struggling to pay their dues. I had deals in the pipeline that haven't yet closed but MORE has their time restraints which made it hard to do my job with no access to the MLS when I have preapproved buyers who haven't closed. I had to borrow money to pay my dues with a penalty in order to stay active and service my clients propely. Please think about implementing a payment plan option for those who struggle when it's time to pay dues especially those who haven't closed deals yet. I have already explored other options as well to benefit me in the future.
Tracy was very helpful.
Extremely informative!!
great organization...very member orientated.
Hands on help, offering more course selections instead of the old boring ones that you can purchase on the internet!
I love the training Main street offers! The staff is unbeatable, friendly and responsive to our everyday needs.
They are always so friendly and nice. I have been asociated with them for over 25 years and they have always been kind and understanding. They sincerely want to help solve my issue when I call. I love Mainstreet !!!

Variety of classes offered