based on 4046 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Viv did a great job last time teaching me about beard shaping, and I made sure to have her take care of me this time too!
Cheyenne in Deer Park is the best!
The personnel informed me that she cannot clean my neck and back/around the ears and the side burns edges with a razor/blade as she is not qualified to use blade because she was not a barber but a stylist.
She cleaned the neck with trimmer and used the electric shaver as a courtesy indicating that normally it was an extra. Like buying a car and paying for the floor mats as extra.
Anyway, when I went home I found out that back/around of my ears was not properly trimmed so I had to cut the long hairs with my Braun.
Other than that the service, massage, shampoo was nice.
But having a clean finish with a razor or a trimmer on your neck, side burns and over your ears area is much more important than a massage as it is the essential part of having a hair cut.
The menu, what is included what is not shall be open, transparent, simple, plain. You shall not feel like you are a car repair shop trying to understand what is included and what is not.
I had bought the full package. The one on the top of the list on the wall. Yet I had to use my Braun and cleaning the neck was an issue to talk about.
Thank you.
While there were no customers in the store, and none on the board, the stylist rushed through my cut faster than any haircut I have ever had. I notified her of a sensitive spot on my head from a recent surgery, she noted it, but while combing/cutting so fast she caught it with the commb causing a very small bleed and irritating the spot. I have never had such a rush cut & my wife says it looks like my 5 year old granddaughter cut my hair.
My stylist - sorry, I forget her name - was so friendly and helpful to me. Not to say other stylists I have had were not, but she just went the extra mile to make sure I was satisfied with my hair cut.
Quick, consistent
Great service as usual. Thank you.
The staff was great an clean
Online registration saves me time
Stylists are very professional
Friendly atmosphere.
Giselle did an amazing job like always!
Everything
I went to this location because they didn’t have a wait, literally got the best haircut and experience with Emily. I will definitely go back just for her service.
Cute cutters & TVs.
Drea did an excellent job cutting my hair! I like the Deer Park location, as it is close to my house.
Haircut is just ok. Somewhat disappointing
great service
My stylist was Alyssa she was excellent. She was very professional and kind.
Lisa is the best!
Absolutely amazing service!
Good haircut at a decent price
I would like for y'all to offer edge ups with every haircut.
Todo
I love the quality of the cuts, and the speed in which they were done. The cuts looks clean and my kids didn't experience redness, bleeding or pain afterwards like they have other places.
Lisa is awesome
Natalie was wonderful! I am very pleased on how she cut my hair. She was also very friendly and nice! I will be coming back to see her!
Thank you, JMcNeely
The atmosphere is usually super chill, fun, relaxing……but on this trip, I was subjected to an unusually loud employee (CC, I think?). I could hear her over the water running during shampooing, learned way more about her likes/dislikes than I cared to know, and could barely hold a normal conversation with my own stylist without feeling like I had to yell just to be heard. I’ve been to this store numerous times, love the interaction with Viv and the girls there. But this CC in particular made the experience well below what I’m accustomed to. And reading the body language of other customers ,they seemed equally as annoyed by it.
Emily provides very outstanding services, you need more like her!!
Great experience and perfect haircut

Good