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based on 1708 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Coral is best
Danielle was fabulous, great massage!
Jessica M is the best. The facility is always clean. It’s nice and quiet.
Dominque is kind and polite. Very relaxed atmosphere.
Respectful! Professional, kind, upbeat, attentive! Relaxing atmosphere
Very clean and friendly staff
Friendly and always professional.
Karen is the best!!
Price is very high.
Thanks for your feedback! We understand you have concerns with pricing, however, we offer a benefits program that can save you up to 20% on each visit. There are even more perks to joining our program that we would love to go over with you. Feel free to contact us to get signed up at any time!
Clean environment and friendly staff
Professional individuals the rooms are very clean and smell great not to mention the best masseuse and masseur in Illinois
Shakara is marvelous!
Nice and friendly who do a great job
More/louder relaxing music during the massage and essential oils diffuser
Thank you for your feedback! Each of our massage rooms has individual controls for the volume of our spa music, so we can adjust for each client's preference. Please let your massage therapist know if you would like it the music volume adjusted during your future sessions. We do also have aromatherapy available as an enhancement for your massage, with ready-made blends as well as single note essential oils that can be combined in a custom blend for you and added to the lotion or oil used for the massage, as well as placed on a tissue below the massage face cradle for inhalation. We do not use diffusers in the spa because each individual's preference is different, and it would not be possible to clear the rooms of essential oil blends between massage sessions. We hope these options help you enjoy your next session even more. ~Andrea K, Lead Massage Therapist
My facial was very relaxing. My face looked beautiful when I left
All of the massage therapists I have gone to have been amazing. The front desk staff is super friendly and helpful. I love the Fairlawn, OH location!!!
Very friendly associates, professional massage therapist.
Great staff and great service
Hi Nabil . Thank you for the kind review , looking forward to seeing you again soon .
Nice atmosphere. Great massages.
Sofya Rosca was great! So is so warm and well informed, loved my experience with her.
I’ve been a client for approximately 10 years, and will be for 10 more.
Starting with Julie the owner manager is a good representation of what you can anticipate from the therapist. She is kind, accommodating, maintains a clean and safe environment for all services. I’ve had the same therapist for more than five years. Sabrina is one of the best therapist. She’s knowledgeable, patient, and takes the time to understand the need of each client.
I highly recommend Johns Creek LaVida Masaage.
Kyra works wonders! Relief from weeks of stress and tension. High recommend!
Shannon is amazing!
Professional and wonderful experience!!
Everyone was so friendly and the place is so clean. I enjoyed speaking with others in your beautiful waiting room. The lady who gave me my massage was so professional and understood exactly the type of massage I needed. I just loved the hot stones. She made me feel very comfortable. I would highly recommend your place!
All
I received a really good massage and the therapist listened to my needs and I was definitely more relaxed and felt better after. I did wait a little more than 5 mins once undressed for massage to start, but the temp of the table was perfect for me (who goes back and forth with being cold and hot flashes) and I liked the lotion used instead of oil. Was a greeted coming in and we started our appointment on time, too.
Been coming here for 10 years and never was disappointed with the service.
LaVida is always spotless, and the attendants are always great. Even Karla at the front desk is fantastic!!!
I love the customized experience where my preferences are respected and focused on.