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based on 2588 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Beautiful place and friendly staff
Great staff, excellent massage
The staff at the front desk are friendly and welcoming. I’ve been getting massages from Lucy for over a year now and it just keeps getting better. She knows what I like and builds upon it each time. I recently went for a facial for the first time and it was heavenly. Melissa was kind and made me feel relaxed. I highly recommend La Vida.
Table was extremely wobbly and the room was not clean.
Hi Sarah, I apologize for the Wobbly table. We have replaced our old tables with new ones. And We also have a professional cleaner that comes in and takes care of the rooms. I apologize for the experience, please give us a call so that we can make your experience better, sincerely, manager.
Great service. Really helped all my problem areas
Thank you for your review! We are glad that you enjoyed your experience with Randy, and we look forward to seeing you again soon.
Everything
I liked my technician very much
Therapist Terri was very skilled and attentive.
Therapist Robin is the best over my 30 years of massages. Facility is clean, quiet and very nice. Thanks Becca and Robin.
Katrina is an incredible therapist. I feel like a new person after every session.
Marnie is absolutely amazing! Love her! She always can get me to relax. Along with Jess. My two favorite!
The scheduling was a challenge. Took me the appointment requests to get a confirmed time slot. But the actual massage was good.
I had a facial with Patty. She is very knowledgeable and cares about her clients.
Sonya was excellent! She worked hard to address pain in my lower back and she able to relieve the pain. She used the correct amount of pressure, not too much or too little. Its always a wonderful experience whn I book Sonya.
Thank you for sharing your experience with us, we are so happy to hear that your massage therapist suited your needs and was able to help with your lower back pain area. We look forward to seeing you again very soon!- management.
Many openings, professional, clean, relaxing, the masseuse cares about what you want to get out of the massage- what parts of your body need help the most and what parts to avoid.
Friendly staff. Clean surroundings
Shalee was excellent
Thank you for your feedback! We're glad to hear that you had an exceptional experience with Shalee, and we look forward to seeing you again soon!
Lezlie is amazing!!
Facility was nice. Staff was friendly and Sophie gave me an awesome massage!
Very professional and relaxing atmosphere
Friendly, explained in detail all the procedures applied. Very calming atmosphere. I look forward to returning.
Professionalism, availibility, service menu ,
We were very specific when we came in to book the appointment that I wanted reflexology included with my massage and stated it again when I checked in. Imagine my surprise when I went in the room with Jess, the message therapist, when she told me she didn't do it. Received the impression that no one there does. Why not tell us that when we first came in to check out the place? Then we paid extra for hot stone. They just put a warm tire with hot stones on it. No massage with the stones. Perhaps she didn't know how to do that either. It was a nice massage but not what we expected. Overall, I was disappointed. Plus she kept quietly coughing during my massage. Clients cannot come in like that. So not impressed at all. Feel liked they just wanted to get me in and then what could I do?
Excellent.
Fair price nice people and a great massage
the atmosphere and skill of staff
Thank you for your review! We are happy to hear you had a wonderful experience with us, and we look forward to seeing you again soon!
My massage from Maria was lovely and especially appreciated my facial from Linda! She is so knowledgeable and friendly. I could tell she is passionate about skin care and has been doing this for a long time.
Leah was very knowledgeable and recommended products without being pushy.
Jaime is very thorough and attentive. Best of all, she doesn't talk during the massage session, while allowing you to relax and unwind.
Paid for 60 min massage. Masseuse walked into the building 6 minutes after appointment time and I wasn’t called back until 10 minutes after appointment time. So appointment started 10 minutes late. The appointment ended 10 minutes before the hour. So I paid for a 60 minute massage but only received a 40 minute massage.