Customer Testimonials
GREAT SERVICE AND ADVISE, REALLY KNOW THERE STUFF
Always friendly and happy to help in any way, fast service and quality work
Easy going helpful staff, large amount if stock
The range was restricted so it wasn’t overwhelming when deciding on a purchase. Service was fantastic with great advice and sizing support for the right bike/helmet size.
The Bike shop Mallard cycles is always very helpful, it is good to deal with a person and back up service on parts and any technical issues dealt with in a professional way.
First name removed.
The service! Friendly, approachable, helpful
Always excellent service from the guys
Simply Fantastic, very helpful, informative and efficient.
It is our second trek bike we have bought off mallards. Great service definitely recommend to others.
Friendly customer service and guys are very helpful with all questions. Only place to buy bikes and accessories in Gippsland.
The bikes are good but the best thing is the great customer service you receive in store.
Great quality bikes and friendly service
Great service and very helpful
Friendly and helpful team. Not pushy or expecting a sale.
Friendly and expert bicycle service.
They are very friendly and knowledgeable. They understand the different needs of riders. Nothing is too much trouble.
They want you to go bike riding and do all in their power to make that happen.
Great knowledge, quick and prompt service!
Both products and service.
Ben gives a great service, he has a great knowledge of bikes and well priced
Service to my bike was quick and easy. Communication about parts required etc was clear and easy to understand.
Great service
Knowledgeable, friendly
Very friendly and helpful staff.
Lots of bikes to choose from.
Excellent products and customer service . Nothing is ever too much trouble .
Service was amazing as always. Was friendly & happy to answer any questions.
Very helpful and great service
Good customer service and thorough knowledge/experience of bikes which adds a high level of assurance when purchasing a bike.
Reliable, fast, honest, quality workmanship
Great customer service he was not pushy at all and very informative and l absolutely love my bike

Excellent customer service as always from Ben & the team at Mallard Cycles. They’ve got a great range of bikes and accessories. They’ve gone above & beyond to make a little girl happy with her new bike, thank you.