Customer Testimonials
The service is excellent. They are always pleasant and helpful. They understand your needs and find a solution to those needs. They call you by name.
They rang one week after I bought a new bike to see how it was going and if I needed anything else.
They upgraded a part and only charged me for the part not the labour.
Great service and knowledge of the electric bike that I brought there and the things I didn't know about the bike where pointed out to me. And also great service advice
Was patient with my decision making, helpful advice, suggested worthwhile additions and how to take good care of my bike.
Friendly knowlegeable staff
Good friendly service
Great service and advice from friendly staff. Quality bikes and aftermarket products
Really Happy with bike I purchased and Mallards willingness to deliver the bike for me
your product was amazing and I must say that I am very much satisfy with its performance. and sincerely appreciate your efficient, gracious costumer service.
Friendly and efficient service
Good old fashioned friendly service.
No rush customised service. Good help in choosing right product.
They are a pair of really good blokes
Quality products and excellent customer service
Local seller, very helpfull
Fast, friendly and quality service. Very knowledgeable about everything bike related.
Large showroom with plenty of options, great professional advice and easy to deal with.
The guys at Mallards have been amazing supporting us! They are flexible and go out of their way to help where ever they can. We won’t hesitate to continue to support them
Great customer service! Excellent product knowledge. Ben & the team go above and beyond
Knowledgeable staff who helped me choose the best bike suited to my needs
Received a friendly welcome and very helpful service. Thank you.
Always great service and quality products. A special thanks to the discretion the staff showed when they realised the bike we purchased was a gift for my son, who was present to choose it, but not aware that the purchase was made for later collection, he will be so excited!
Great service friendly staff great products
Personal service and very knowledgeable of all styles of bikes and great workshop.
Excellent, thorough and friendly service.
Great friendly knowledgeable service.
Excellent service
Great advice, friendly, efficient.
Great products awesome service. I have bought more than a dozen bikes from Ben over the last 15 years and he is a absolute champ 😊
Explained how to maintain the bike in a very easy and clear way ! Which was a great help !

Great service, very knowledgeable, and a pleasure to deal with