Customer Testimonials
I phoned Mallard cycles after having a particularly hectic morning. I was astonished by Ben's over the phone enthusiasm and actually felt like my day improved. Also, I'd never bought a decent bike before and always had the family hand me downs. Mallard cycles is definitely a decent choice for your bikes and accessories and I highly recommend them.
Ben and all at Mallard Cycles are fantastic. Nothing is too much trouble. They are knowledgeable and extremely helpful not just when buying…the service and helpfulness continues post sales too.
Great Staff
Very easy to deal with
Informative and friendly, great job!
Always get good and friendly advice when making a purchase. Recently had a small issue with an ebike that was fixed without any drama.
Staff are always friendly and helpful. My bike service was completed really quickly.
The owners are very accommodating and patient. They will really assist you on your preferences and provides good discounts. :)
Great knowledge and customer service.
Always helpfull! Thanks guys!
Great service, very helpful
Exelent friendly service extremely helpful well done
Always pleasant & happy to assist or provide direction if not able to.
Awesome customer service, lad there’s know there stuff
Great products, great customer service.
Ben and team are always very helpful have a clean well laid out shop service area and are always well stocked with everything you need
Good products, good helpful service.
The High level of Service
Great service
Really good service. Highly recommended.
Quality all round, from bikes and equipment to the staff and their customer service
Great service, every time.
Staff are really knowledgeable, friendly and transparent
It's absolutely fantastic i recently got into aus cycling
And i would have them on my team and ben does a fantastic job they good blokes
Mallards of Sale have a large range of new bikes to choose from and the experienced team provide excellent advice.
Having made a purchase, the subsequent servicing and follow-up care is of the highest order.
Great products, and exceptional service. Ben and the team go above and beyond and are pleasure to deal with.
Friendly staff, do a great job on bike repairs
Great brand bike is great to ride
Customer service is awesome when you go and get your bike repaired or just to talk about the new trek stock that they have.

Wonderful help and great advice. From the start of us looking at the bikes to after we brought them home. We would be happy to recommend them to everyone.