Customer Testimonials

Great customer service! Great looking products! In fact I’ve already recommended to friends!♥️

Quick, easy and great to work with!!
Thank You!!

They accommodated a tight turnaround timeframe. Liked putting our logo on bag for the item ordered.

Quick, easy and well made product!

I love the customization and how the staff work with you each step of the way to create the design you want…they communicate and deliver timely. Overall a pleasant experience!

The employees were friendly, helpful and knowledgeable.
The did not try to rush me as I explained what I needed.
Their prices for embroidery set up were very reasonable.
Their in house product line was outstanding!
We did not have to order a minimum number of products.

We ordered t-shirts for our event and everyone loved them. Jacob Walters is so easy to work with and went above and beyond when we needed to order one more shirt for a speaker who was unable to get one after his presentation.

The artwork was great.

Great customer service!!!!! Product done in a timely fashion and looks awesome! Reordering and tweeking designs easy!! THANK YOU SO MUCH!

Friendly, fast

The shirts are a good quality and the service is A+.

Very friendly and helpful

Staff is always very accommodating!

Quality of the product is outstanding! Have already worn and washed a couple of my shirts and they are doing great...Also, the folks I worked with were/are wonderfully gracious, professional, imaginative, and supportive

Friendly, helpful, worked with me to create a successful gift, corrected my spelling. Fair price. Very pleased.

The owner was so helpful! He called me right away after I emailed him. I had a rush job and he was able to rush it--way ahead of when I needed it. Big Frog is my team's new merch provider! Thanks! LSG

Very nice on the phone with quick next day printing. Looked great and fit my dad perfectly. Nice quality and price. Will recommend!

Easy to work with the team and showed examples of choices. I really enjoyed the experience.

Worked with to create one of a kind fishing hoodies for an annual boys fishing week. Shirt turned out solid.

Everything turned out great! Big Frog was very quick and efficient.

On time

Very fast and simple to do. They were very helpful and attentive during the whole process. Emily was great overall, and got exactly what I was looking for.

I ordered shirts last minute and they agreed to overnight them for me! They were out of the color I needed but went to the store to find it! They went above and beyond! On top of that the customer service was top tier! I am not local, so it really means a lot to receive this type of service from a distance!

Fast friendly and courteous also great product

The commitment to making my idea come to life. The shirts they made for me were loved by my kids

Working with Ryan and the team at Big Frog Durham has been an outstanding experience from start to finish. As we're developing our brand, Yésah Farms Apparel, having a team that is knowledgeable, responsive, and genuinely invested in helping bring our vision to life has made all the difference.

Ryan has been incredibly professional throughout the process, taking the time to answer every question, explain different printing options, and provide honest recommendations rather than simply trying to make a sale. His communication has been prompt, transparent, and informative, which has given us a great deal of confidence moving forward with production.

The mockups exceeded my expectations and helped our designs come to life in a way that made it easy to visualize our first collection. I also appreciate the team's willingness to explore different production methods, discuss pricing openly, and work with us to find the best solution while maintaining the quality standards we want for our brand.

It's refreshing to work with a company that treats a growing business with the same level of professionalism and attention as an established one. Big Frog Durham has been patient, accommodating, and clearly takes pride in the quality of their work and customer service.

Based on my experience so far, I would absolutely recommend Ryan and the Big Frog Durham team to anyone looking for high-quality custom apparel, knowledgeable guidance, and exceptional customer service. I'm excited to continue working with them as Yésah Farms Apparel grows.

I was really happy with the service and the finished T-shirts I ordered, esp. since I had not ordered a custom T-shirt in many years. The website was easy to use and very helpful to review products and submit questions/orders. The West Linn in-store experience was also great, both initially to get help with ordering, and at pick-up. I would highly recommend Big Frog!

They did a wonderful job. They made the shirts exactly as I wanted them and finished the job early. I would highly recommend them.

The shirts a very good quality and it was an easy process

Outstanding customer services - quality and speed. Thank you