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Customer Testimonials
Everyone was super helpful. I wanted a t-shirt made with a logo I had from the web. The staff informed me that the image was under copyright and could not be used. They took the time to help me find something that was comparable that I liked. Cody was great, he went over the image to make sure it was vivid and clear. I ordered a sweatshirt and 2 t-shirts. They turned out wonderfully. They even put the logo on the bag my order was in.
I recommend them highly. Excellent customer service!!!!
Amazing customer service and personable people
Quick and easy in setting up our order. Communication in the final stages were the only issue where replies to emails were sometimes 4 hours apart. Only an issue due to our want to have the completed product by the weekend. In the end it was completed by end of business Friday and able to collect on Saturday.
Thank you Paco & Big Frog for going over and beyond on getting my sister Christmas gift embroidered with her name. The owner and staff are very customer service minded and very nice people. I will be using Big Frog for my personlizing needs. No need to look any further this is the place you want to do business with.
Excellent service, the quality is impeccable, and very quick turnaround
The helpfulness of owner and staff led to a great quality, custom t-shirt. I can't wait for Christmas to see his reaction. I will be back to order more as occasions arise.
I appreciated the knowledge and how helpful they were. I loved the attention to what I needed. Great experience.
Everyone was so helpful. We were a mess, all the different people we interacted with were so nice and got us across the finish line on time.
Excellent! Exceptional! Talented, Creative, Courteous, Most accommodating and all around wonderful to work with!
Quality of products, service, uniqueness and prompt delivery.
Destiny did an awesome job on the design for my daughter’s graduation from the police academy. There were 12 of us wearing the shirts and they were hit!!!! Thank you Destiny you helped make the day special !
Everything! The customer service was excellent. Zander was very knowledgeable and great to work with. Product took less time than I thought it would.
Thank you Big Frog!
Jose was awesome! Thank you for everything
Quick and easy !
Quick with lots of options.
So friendly, professional and accommodating! The service was immediate and was exactly what we wanted. Thank you guys!
Everything arrived on time and exactly what I was looking for in the design. I had one small issue and it was remedied immediately!
Marcus is always very helpful. He makes makes sure Big Frog will deliver the best- for instance he contacted me to ask for a higher resolution scan so my image would print as expected.
Everyone at Big Frog Clairemont has been friendly and helpful
Helped with my design. Good customer service. Fast production
They were great to work with, they helped me fix my design.
Staff was easy to work with. Adjusted my original order through email and it was all very smooth.
Large variety of products/materials to choose from with a knowledgeable staff to recommend the best printing process and color schemes.
Staff assisted in design optimization, modification, and sizing to ensure products will be completed as desired.
Will definitely be going back for all future customization needs!
Great customer service with design assistance. Final product turned out great with a quick turnaround!
Got just what I asked for 😁
My hoodies were perfect 👌🏽 Quick service and courtesy to match. Thank you for your great work!
Great custom work
Fair price, capable staff, solid quality
Awesome quality. Incredible staff so helpful with design. Paco will be successful with this kind of path ahead!
Quick turnaround and nice customer service.
I am writing to commend Paco and his team on the amazing customer service we received.
They provided exceptional support, specifically noting the high quality of assistance with garment selection, artwork creation, and the quick 24-hour delivery. We are highly impressed with their work.