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Guest Testimonials
Easy, close to airport and pick up is timely
friendly staff, covered parking tall enough to fit my lifted truck
Easy parking. Prompt pick-up and delivery to correct airport gate. Safety for car while away. Discounted prices and pre-pay.
Our last trip - international - as we arrived at "Ground Transportation", your shuttle approached, I waved for attention. Driver stopped, as a DFW attendant told us we'd have to walk a great distance on down to board.. Driver called to us "I'll wait". She did and we were grateful.
1. Could there be more signage as to the location for your pick-up spots outside the terminals? 2. In the summer, it's quite hot and staying inside air conditioning would be great before exiting to catch your shuttles.
Pickup was flawless on time !
The rates are good, the staff is extremely friendly, and the convenience of the shuttle is so great.
Easy to use
I like being able to reserve a spot in advance. Drivers are always pleasant and helpful
The fees are reasonable, especially if you take advantage of their specials and other discounts. The drivers are courteous and professional, and they make every effort to get you to and from the airport terminals quickly and efficiently. The location is conveniently located near the airport. The people at the gate are friendly and helpful.
Parking, covered huge plus
Everything.
Great App.
Easy to Reserve.
Super friendly.
Customer service
Y'all are great!
It was extremely convenient. The price was right too. Also, the shuttle driver was amazing. I accidentally forgot a couple of backpacks and he noticed and brought them back over to us.
Great service. Would be nice if the parking spots were a little wider. Very hard for a mid to full size SUV
Covered parking, friendly drivers, and fast shuttle services.
Convenient location.
Excellent service
Easy to access
The pickup and drop off service at our vehicle was quick and the drivers were friendly. I highly recommend the option to pick up at your vehicle.
You can make modifications without any problems.
Easy to use, always, efficient and staff is very nice! Truly never had any major issues, but when I have had little things they've been handled very well!
I always come back here!
Drivers are always friendly and help with my luggage. Never a long wait to be picked up!
Convenient amd great staff. Both shuttle bus drivers were accommodating and kind
The valet service was excellent!
Good service and nice people in the gates and bussers
I like the easy check in and prompt pick up with my car ready.
Very easy, convenient and speedy process!
I didn't have to deal with airport parking and was able to leave my vehicle safely.
It’s so easy! You pick us up at our car, go right to departure, when we return rarely have to wait- you take us straight to our car. Car is very safe.
Nice drivers too
Picked us up right by our car when we arrived and helped us load our bags. He gave us a card with our parking spot on it so we would know exactly where we parked upon return.
Returning was more difficult, as we arrived after midnight. It took quite a long time to get picked up. Once he did arrive, everything was great. Took us right to our car with not problems and helped us unload. Overall, there needs to be a better system for late arrivals. The app was not working and I had to call several times before getting through.