Customer Testimonials
Reliable. Friendly
Process and costs are discussed with personnel and easily understood. I have found Terminix to follow through and send notifications of each service as it comes due, and appointment scheduled to suit my timing and dste.
Good value for the cost. The lady comes out every quarter to update our contract is super nice.
Josh did such a wonderful job, and I appreciate that so much! Having someone I can trust and easily talk to is very important to me. He works very hard, and does what he says he is going to do.
Very professional visit! He inquired about any special needs or suggestions! Completely satisfied!
Our technician Anthony is the best we’ve had. He is extremely thorough and he is very good at explaining why we are seeing bugs and what he will do to control!!
Good services, always coordinate with me about treatment time which I like very much. Mostly send the same person each time to do the treatments. All their staff are very flexible and nice.
They do a very good job
S heduling is automatic and flexible..service is performed per schedule
Notifies us in advance when scheduling service Personnel are friendly & professional.
Always prompt, reliable service. I can count my home and property being treated with respect and value. Thank you for being the quality group of people that you are! Looking forward to our next visit.
I like that you talk to a person and not an answering machine. Also it is nice to have the same technician long enough that you know his name and remember him.
Great service and very customer friendly!!
Always on time and answered all my questions.
First I like:
The calls from the office remind me that it is time to have the Tech to come out here to treat my home
Second I like:
I like the same tech that has been coming to my house for years. He treat me with so much respect. He has always helped me with all of my problems. He’s working on my problem now with roaches of which I’ve never had until I started working in a home that has plenty of bugs. He has told me the dogs and the don'ts and I am truly following all his instructions. I have great faith in him and I know this problem will go away because he helped me in the past on how to get rid of mice which were coming into our home at different times of the seasons of the year. He is great. His name is Troy.
keeping pets away
employees the best
Your service is fine other than the fact that when your service provider leaves my home I have to wipe everything he picks up and handles with disinfectant wipes. Whatever he sees that interested him he picks up and examines it then puts down. With flu season and germs since the service man has been in other homes can bring those germs into my home isn't good. He doesn't even ask to picks up these things.I am not upset with him but am concerned that if he does this with me then he could be doing this with other elderly people and they could become ill.
Always prompt.takes care of the roaches so there is no issues with them. Gets spider webs as well.
The technician is always on time and is thorough. He is very professional and knowledgeable.
As always very professional.
Very prompt and always pleasant. Takes a lot of worry off this home issue with Terminix monitoring routine service calls etc.
Scott Magruder is the person who provides service. He is excellent and I have been a client of Terminix for 26 years and Scott has been the serviceman at both my residences. If I was not happy with the service provided, I would have cancelled long ago.
your rep is knowable and very respecville
You are very consistant in coming out yearly
I like the thoroughness and care that never fails.
I like the professionalism and customer service of the representative who visits our home. Thank you, Ishmael.
Ralph
Staff interaction
Great service!
Everything.
Our technician noticed a water leak and called me to let me know and turned the water off. That is above and beyond. His name was Howie. Special thanks to him