Customer Testimonials

Amazing customer service

The customer service that I continue to receive is excellent they take the time to listen, and allow you to test drive your bike after it has been repaired to ensure that it has been repaired to my satisfaction. They will frequently come out into the parking lot to watch the Ryder to make sure the bike fits them optimally and if need be they themselves will ride the bike to make sure that it's operating as smoothly as possible. I tell everyone that the excellent service that I receive here and will continue to do business here

Yal the best

Staff friendly and extremely knowledgeable as well as very helpful. Readily took care of adding all accessories to bike I purchase. Everything in the store seems top quality. Received my bike 2 1/2 weeks earlier than promised during a time where it's difficult to get bikes without 4-7 month wait times

Good products, and attentive service

Friendly and helpful. All employees, however, should continually wear their COVID masks! Not the time to get careless, especially when the store is crowded like it was on 9/19.

Quick service and reasonable prices.

You have nice bikes

Love the service. Estimated 2 - 3 weeks for setting up my bike and it was done in 2 days. Very friendly. Looking forward to buying a road bike from them in the future.
Thank you!

You were amazing with my daughter. My husband arrived just before closing but you still made time to check the bike and recommend a helmet etc.

My husband commented on how lovely you all were.

Thank you!

Knowledgeable kind and courteous

Staff is great to work with. Very knowledgeable and personable, especially Jeremy, Jimmy and Dennis.. Nice selection in stock given the shortage of pretty much everything due to Covid-19 pandemic. Will definitely recommend to friends looking to buy or service a bike.

Everyone is friendly and has a good knowledge of their products and service. Repairs are reasonably priced and they have good store hours. Overall the best bike shop in the area.

I received great service although I just showed up needing a bike repair and without an appointment. The associate was really helpful and knowledgeable.

Very customer friendly! Knowable sales associates!

Exceptional service and staff is super knowledgeable! Glad I got my bike from them!

She took the time to help me with my purchase

We ordered and you came through!!!

Very friendly and informative.

Very helpful and friendly. Had exactly what we were looking for.

Friendly

Quality products friendly staff. Very helpful

I took my grandson’s bike in for repairs in late August. Needed a new derailer. Gentlemen I spoke with said they were extremely busy, would not have repair completed until after Labor Day. Just as promised repair completed, working great, all at a very fair price.

Bikes and people that work there

I really like the brands of bikes you carry and your staff is knowledgeable and friendly

Very helpful, had an urgent request and they fixed on the spot.. Great selection on products, and pleasant. Highly recommend.

just good service and knowledgeable people

Always A Great Level of Customer Service and Very Knowledgeable!

Very nice bike shop. The staff is very friendly and professional. Will definitely recommend .

Nice polite people and great service.