- Phone: 2705054988
- Visit Website
Customer Testimonials
Our sales rep Nik was absolutely amazing! Everyone we talked to that day was amazing!
The staff at the Glasgow location are always so friendly and helpful! My last service was scheduled on a Saturday and Kendall let me knoopening soon and I could get my vehicle serviced there (I live in Bowling Green) if I didn’t want to drive to Glasgow. I called the Kia (BG) on a Saturday and couldn’t get anyone to answer the phone. I tried calling another day during my planning and was told by the receptionist that in order to schedule an appointment for an oil change, I would need my VIN number! I explained that I never needed that before and that I didn’t have that with me. I asked if most people kept their VIN number on them? She then tried to “explain” places where I could find it (not that I was asking for this information). I then stopped her and told her that I would just drive the 30 minutes to Glasgow where they have better customer service. I have actually worked in customer service and I am an elementary school teacher. The people who are working with the customers are very important! This single interaction makes me not want to go to the Don Franklin Kia, even though it is in the same town that I live. I would rather drive 30 minutes to Glasgow, where I am welcomed. They were so accommodating when scheduling my appointment and I love that Kendall and Debbie have been working there since I have been going. They are the Best!
Can’t beat 10/10
Courteous and friendly. Doug is always great
Service advisers are fantastic to deal with
Selling quality products and service is fast and reliable.
Prompt and abiding to our needs
Jacob was very helpful.
Super!
Friendly sales person
We have always been made to feel very welcome when we come in to Don Franklin. From buying a car to getting our car serviced, a very professional and welcoming staff.
Quick
Very nice and clean and do a great job of serving my Cadillac no complaints about anything your employees are doing a fantastic job thank you so very much Don Franklin and all your dealerships that I have done business with
You always take care of us and our Cadillac that’s why we always recommend Don Franklin to our friends.
Name removed III
Great service
Everything
Great service
Friendly staff
Great job & done fast
I have always gotten good service very prompt and friendly
Friendly
Employees very friendly and knowledgeable
Very polite staff and willing to work with you and help you understand everything that is going on.
Oil change and tire rotation: courteous, friendly, ready to go in a reasonable time, comfortable waiting area.
The service dept gets your right in and keeps you informed
Love our new cars! Excellent service.
Always taken care of and Nissan is the best vehicle on the market
Good work, timely clean shop, and friendly!
Very customer friendly!
They were fast simple and easy to work with.