Customer Testimonials

I feel like they are honest with me and operate on a timely manner

Personal service and answers questions I had

Fast

First time bringing a vehicle there, but was pleased with the time frame that I had to wait.

So far the products work out. Good, friendly service. Nice waiting area, always kept clean.

Ease of obtaining service. Confidence in getting a good service.

Quick and efficient

i like don franklin cause they are fast and helpful and debbie is always helpful and friendly to do business with

The people are kind friendly and very helpful

Have been extremely pleased with every interaction, whether it is a purchase of a vehicle or service. Always friendly, helpful service.

The service group are very kind. Doug, Stacy, and Buck are the best there is.

Great service at Don Franklin Glasgow! Very Friendly staff and very knowledgeable.

Quick and friendly service

Very friendly and gets you in and out.

I don’t have to wait long when I have an appointment.

Kendall was very helpful. Service was timely

They’re great.

Everyone is very nice and takes the time to explain any issues.

I do not like the new scheduling system. I called to make an appointment, spoke with a human who made an appointment for me. She gave me several options but would not give me the option I asked for, without any explanation and fortunately I arrived really early for my 4pm appointment only to find out that if I had not arrived so early I would not have gotten my car serviced that day because the last appointment is at 3:30 on Friday.

Communication is vital when you work with multiple locations. I would have been EXTREMELY upset to have been turned away after that lady refused to schedule me on earlier appointments, then could get my car serviced because she scheduled me on an appointment that did not exist. That needs to get fixed.

Awesome people and friendly
Very knowledgeable

I enjoyed the service I was provided and felt like a priority while my truck was being worked on and after when things didn’t go as planned. Thank you.

Very satisfied with my Nissan Rogue, love the features and the comfort. Service has been excellent

Quality and friendliness

Customer service was great!

You dont have to wait long !

Good service

Convenient

Work is done in a timely manner and everyone is friendly and helpful

You are easy to schedule. Kind and it is about the expected wait.

Service dept. is great! Everyone there is super nice!

Very nice and courteous!!