Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   February 21, 2026 — Rated 9 out of 10 by P.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Care usually get in quickly for service. Staff is professional and nice to deal with. Wait time is usually what they tell you it will be.
Love the complimentary car that they offer with service. I am 70 and it really helps me out.
Report a concern   February 20, 2026 — Rated 10 out of 10 by N.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service staff is top notch! Appointments are handled with ease. Wait times are reasonable. Snacks and Beverages replenished. Great follow through on estimates and back ordered items. Thank you for being the best!!
Report a concern   February 20, 2026 — Rated 10 out of 10 by P.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt service and very professional,kind and Nice
Report a concern   February 20, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always fast friendly service.

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

You fix the problem
Report a concern   February 20, 2026 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything went well, I was satisfied no problems!!
Report a concern   February 20, 2026 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is wonderful and very friendly
Report a concern   February 19, 2026 — Rated 10 out of 10 by G.F.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make a service appointment l, friendly staff, clean surroundings. The service will always go over everything with you, if they find something wrong they inform you prior to making repairs.

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very good and friendly service.
Report a concern   February 18, 2026 — Rated 9 out of 10 by L.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

That it's factory service
Report a concern   February 18, 2026 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly!
Report a concern   February 18, 2026 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Problems are identified and you may also get a projected cost of repair.

Nice calming place to wait for repair to be completed .
Report a concern   February 18, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendall was very helpful. Needed a battery for my vehicle. I called around noon, and she fit me in that same day. Great service!!
Report a concern   February 18, 2026 — Rated 10 out of 10 by P.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service members and knowledgeable on their job. Great customer service.
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s repairs are done in a timely manner and all the service clerks are very friendly

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have my 17 Zo6 service done there and just purchased a new Chevy truck. Never a long wait time.

Report a concern   February 18, 2026 — Rated 10 out of 10 by K.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and helpful people

Report a concern   February 18, 2026 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything!!
We think Don Franklin is the best!!
Report a concern   February 18, 2026 — Rated 10 out of 10 by C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are friendly and efficient
Report a concern   February 18, 2026 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Work on my car is always a great experience!

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good products and good service
Report a concern   February 18, 2026 — Rated 10 out of 10 by W.T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service, very polite and helpful staff.
Report a concern   February 18, 2026 — Rated 10 out of 10 by M.L.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

We have always had good service at Don Franklin they are always nice and friendly I would tell everyone to go to the service department

Report a concern   February 18, 2026 — Rated 9 out of 10 by C.C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very professional and courteous. Kept me informed during service on the progress of my vehicle.
Report a concern   February 18, 2026 — Rated 10 out of 10 by W.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Have never had anything but GM
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Both are great!
Report a concern   February 17, 2026 — Rated 9 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

How you keep up with the needed maintenance for my car each time it is serviced.
Report a concern   February 16, 2026 — Rated 10 out of 10 by L.A.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

I liked how efficient the service department is ran and the waiting area is too notch.

Report a concern   February 15, 2026 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly! I like.
Report a concern   February 14, 2026 — Rated 10 out of 10 by R.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The lady that helped me when I walked in was very nice explaining everything to me and even talked to my husband on the phone. I think her name was Debbie.

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