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Customer Testimonials
Everything you need is right there
On time done right
We love our Nissans.
Excellent work
They are a wonderful bunch of people always friendly and helpful not only at Glasgow but at all your dealerships that i have been at to have my car and truck serviced all are very friendly and very helpful thanks again you guys are awesome thank you very much
your service department is great i have had no problems at all they have taken good care of me and my car
Really like the Cadillac xt5. Debbie wanted to go back to Cadillac and loved the style. Chad Hatcher was a great guy and very knowledgeable of car. Everyone at Franklin Cadillac was respectful and courteous. Highly recommend!
Don’t have to wait long. Very friendly people. That what I like
Ok
Very friendly and efficient.
Dependable and fast, great people
Quick service and friendly people
Everyone was very polite and kept you up to date on everything
Friendly fast and courteous
Friendly and helpful Staff. Excellent service in a reasonable amount of time. Completely satisfied.
Don Franklin is an A PLUS Dealership! Every single person we have dealt with in all departments; sales, finance, parts and service has been kind, caring and efficient. This is an obvious reflection of an owner that is committed to providing the finest product possible to his customers. We will certainly continue to express our delight with our experiences to our friends, neighbors and acquaintance's! Thank You, each and every One!
Service was taken care of quickly. Staff was very friendly
This service was fairly quick and in the time period the management told me and I've always been satisfied with the work performance.
Super friendly staff, quick service, and honesty...thank you! Would definitely buy a car from here again!
Great Customer Service
Friendly staff!!
Excellent service department!
Quick response and friendly customer service
Person touch given by the assistant Debbie.
Whitney Moon was our incredible sales rep. She went above and beyond to meet our needs. We felt as if we sent her in circles by not knowing “what type of vehicle” we were in need of….
Mrs. Whitney had a car (we thought we liked) brought in from Lexington for us. It was so nice and sharp but too small for us. As we continued our conversation she said “let me pull this Nissan Pathfinder around for you guys!” We sat in it and drove it. “It fit like a glove!” I am a picky person in reference to vehicles. I have to say this is the vehicle I would have picked out if I had the time to search…. She thoroughly listened to our wants, our needs and she met them with gratitude! Mrs. Whitney also completed all of the sale/paperwork/tags/insurance. Etc with no hesitation. Mrs. Whitney knows the ins and outs, as well as, all things that go along with the purchase, warranty & process.
She is a true professional.
Thank you Mrs Whitney & Don Franklin Nissan - Glasgow
First name removed & Katrina Last name removed
Prompt service. Courteous staff. Love my Nissan Rogue
Ease of making appointment.
Accommodations while waiting for services to be completed.
Friendly, knowledgeable and efficient staff.
Quality of services.
Convenience and friendly service
I was able to drop my car off early, professional treatment!
Nice staff, very accommodating, comfortable area to wait.