Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   August 23, 2022 — Rated 10 out of 10 by G.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Already answered in another survey.
Report a concern   August 23, 2022 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was very professional and top notch!
Report a concern   August 23, 2022 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great bunch of people working there.
Report a concern   August 23, 2022 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything is Explained in detail as to why it should be done

Report a concern   August 23, 2022 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like the quick and friendly person on the phone. Now, after my service date Aug 22, send me another survey on if the problem was fixed and how the service was.
Report a concern   August 23, 2022 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

One thing I really like is the fact that you guys come pick my vehicle up and bring it back to me. I hope you never get rid of that.
Report a concern   August 23, 2022 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is outstanding. Communication is on point.
Report a concern   August 23, 2022 — Rated 9 out of 10 by P.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful
Report a concern   August 18, 2022 — Rated 10 out of 10 by T.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always willing to help when needed

Report a concern   August 12, 2022 — Rated 10 out of 10 by P.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always efficient friendly excellent work
Report a concern   August 12, 2022 — Rated 10 out of 10 by T.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

All around great job

Report a concern   August 12, 2022 — Rated 10 out of 10 by E.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and accommodating staff. No pressure to purchase air filters from them. Very easy process for oil change.

Report a concern   August 12, 2022 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

HAD GREAT SERVICE
Report a concern   August 11, 2022 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Love my cadillac

Report a concern   August 10, 2022 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff was very professional and courteous.

Report a concern   August 10, 2022 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Y'all worked me in on the spot and it was great! Thank you!!!!
Report a concern   August 9, 2022 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent communication

Report a concern   August 9, 2022 — Rated 9 out of 10 by B.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I must say that John Florence is one of the finest reps I have ever worked with in a vehicle purchase..
Structuring of an "out of state" sale was a bit confusing, as my last 5 purchases in the last 2 and a half years were all out of state and were seamless..
But John and Brandon were able to get it worked out...The delivery process was first class and very professional..
Report a concern   August 7, 2022 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was great!! Jason Alexander is a great guy and helped us get our vehicle in to get it serviced. Brandon Stockton was our salesman when we bought it several months ago. He is great as well. He came over and asked how we were doing. Don Franklin is definitely the place to go!
Report a concern   August 6, 2022 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service! The best body shop crew & service dept crew!
Report a concern   August 6, 2022 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

#1
Report a concern   August 5, 2022 — Rated 10 out of 10 by D.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Brandon Ramey was my representative and he was terrific. He listened to me for what I wanted and didn't stop until he found what I wanted and what I was able to afford.
Report a concern   August 5, 2022 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was very easy and every one was very professional!
Report a concern   August 5, 2022 — Rated 10 out of 10 by R.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything is always done to satisfaction.
Report a concern   August 5, 2022 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service

Report a concern   August 5, 2022 — Rated 10 out of 10 by G.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service, friendly. Very accommodating

Report a concern   August 5, 2022 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service!
Report a concern   August 5, 2022 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I don't think the process of buying my first car could have been easier! Every person who helped me made the experience so simple, and explained everything I would need to know going forward! Thanks for all the help!
Report a concern   August 4, 2022 — Rated 10 out of 10 by A.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff is friendly and prompt.

Report a concern   August 4, 2022 — Rated 10 out of 10 by K.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service


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