Member Testimonials
Gym is great, but the choice in music still is pretty bad, unless it's later in the evening.
Like the core class and equipment is the main room. Could you put up hooks in the exercise room to hang our coats. Also could you move the mat holder away from the pole. Its hard to get
mats off and put back on. Thank you for your time. Merry Christmas and have a Happy and Healthy New Year. May God Bless you and your family.
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The overall place of the gym is very comforting. It is the first gym that I have ever been to that I genuinely feel comfortable in. There are people of all types of fitness levels, which makes it ok that I'm not the strongest.
The people, the machines and the atmosphere.
People who work at Fitness Factory are the best
The gym is very clean, staff is friendly and he gym doesn’t smell!
Lots of equipments.
But some old.
Kristin's classes are wonderful. She really watches to ensure that everyone is keeping proper form to avoid injury. She mixes up the routines and she plays great music too! Great workouts and lots of fun!
A friendly place to work out. Many choices and very clean.
Your customer service is excellent, and the gym is always clean and smells good .
The gym is always clean!
The staff is very friendly and inviting. I spent 35 years working in the fitness industry. I have seen a decline in club culture in gyms that I joined. So far, I am very happy. The guy that works In the morning Mon-Fri is an asset to your gym. Deb is great!!
Thanks
The gym is always clean, and the ladies assisting are very helpful.
it is very clean and the workers are all super nice and it is well organized
The gym is very clean and updated. It is a professional environment and a nice place to exercise.
Friendly helpful staff. Stay on top of machines for repairs; regularly add new equipment; clean facility including restrooms
I’ve always enjoyed coming to this gym. The staff and members are all so friendly. 10/10
All the the equipment are new and the location is convenience for me
Clean good atmosphere and machines
Great variety, clean, welcoming
Variety of choices for cardio and weight - lifting. Very clean premises - this is an important feature.
Couple of suggestions -
Please train all staff how to change channels on TVs, not all of them are familiar.
Some of the old tread mills are flawed in speed.
Lastly, for members who have been there for years, may be some discount?
Thanks.
THE service is excellent, front desk is very courteous, i also love the equipments
Great gym, very satisfied there.
The gym is alway clean, there is always wipes available to wipe the machines down. The front desk is friendly. i enjoy the classes and the festive vibes during the holidays right now.
Need to change up the in house music. It's not a club. Constant club music..
Otherwise so far so good
Clean ,adequate equipment all in working order, classes available, friendly staff. Clean restrooms.
My hope is that when the gym is expanded that an area for personal exercise is included. The area by the men locker room is much too small! Clean locker areas could be better and I realize that considerable use makes it more difficult. I have been here since day 1 and appreciate the new improvements. Thanks….
The cleanliness, all the equipment works, the environment is very welcoming, the overall experience in this gym is amazing.
Location and availability of equipment.