Client Testimonials
I love Tim, and the other 2 practitioners I had recently were great. This type of consistency will definitely bring Kume up higher.
Specifically, I recommend Tim to friends and family. Tim is a highly skilled, talented and compassionate professional.
Great massage, deep, soothing, healing.
Tiffany was great
Great staff, peaceful vibe, wonderful massage!
The entire experience was amazing.
From the two delightful individuals who checked me in to the wonderful reflexology and massage I received! I cannot wait to return!
Always a great relaxing experience!
Great customer service and a great massage. Everyone was attentive, accommodating, and friendly.
Very professional and comfortable environment and the massage therapist was amazing! I hope to go there every time I am in the Oakland area.
The atmosphere and quality of care.
We had not been to Kume since before the epidemic and were happy with the 1 hour reflexology massages we had. It seems more expensive than it used to be, but the massages were great.
It feels so great to be in the space. The signature barley tea is something I look forward to every time. The place is clean, the service impeccable and the massages are always great. I have literally never had a bad massage here.
Friendly service
Great massage.
Spa service and customer service were both excellent! Room was comfortable and masseuses were very skilled and kind. Great value for the service.
Good service. Great customer service!!!!!
Tiffany did an amazing job and she was so kind and welcoming.
The atmosphere is calming and professional. I like that there are quality products available for purchase in the lobby.
I've only had one service done so far, the full body scrub. When I tell you that it was the most: amazing, rejuvenating, surprising, "what the heck! and, where have you been all of my life?" experience...
I'm not going to say who my tech was, because I don't want their schedule to blow up! Lol.
P.s. if you get the scrub add a skin treatment to it. I got coconut milk gently massaged into my new skin afterwards. Yup, mind blown.
The receptionist. The quality of the massage.
The massage was nice
Thom was excellent
Great massage
Excellent attentive reflexology practitioners. Organized. Clean. Relaxing
Tim was fantastic! He gave extra attention to the areas that held the most tension. I left the massage table feeling lighter and in less pain!
Very relaxing and stress reducing
Once again, I had an amazing experience at Kume! All of the front desk folk took excellent care of me and treated me like family - that you like! Tim my massage therapist was amazing. He ensured that I rested while he addressed the tension and soreness in my body! Huge thanks to you all! And happily seeing you again next week!
Best,
Rae
Very relaxing and soothing
Tam took great care of me, my body scrub was a very relaxing treatment! I didn’t know what to expect since this was my first time doing this kind of treatment.
All time best massage with Thom!
Tony was knowledgeable and effective.
I enjoy the quietness when I am getting massage,
HOWEVER THERE WERE TWO LADIES IN THE ROOM SITTING TOGETHER WHEN
I WAS GETTING MY MASSAGE. THEY WERE TALKING SO LOUD! I HAD TO ASK THEM TO PLEASE LOWER OR STOP THEIR CONVERSATION!! MY MASSAGE LADY AGREEDED WITH ME AND OFFERED TO MOVE ME ON THE OTHER SIDE OF THE BUILDING IN ONE OF THE PRIVATE ROOMS.
SOMEONE NEEDS TO INSTALL A SIGN IN THE MASSAGE ROOM INDICATING THAT CELL PHONES AND MOUTH TO MOUTH LOUD TALKING CANNOT BE TOLERATED WHILE CUSTOMERS ARE GET A MASSAGE. IT WAS VERY RUDE OF THEM AND THEY CONTINUED ON AFTER I MOVED TO A PROVATE ROOM.