Customer Testimonials
The guy was very nice and courteous
We love Mike! He does an awesome job every time he comes and he is so friendly!
Overall good service. Technician is knowledgeable, courteous and friendly.
I'm consistently notified on time when my quarterly service is due, which I appreciate greatly. Their customer service is truly exceptional, and they genuinely pay attention to the feedback shared in surveys. For example, I once mentioned not receiving notice about a price change, and I was promptly contacted by one of their managers. He personally apologized for the oversight and worked with me to find a resolution. This level of follow-up, especially in today’s world where some businesses tend to overlook customer feedback, genuinely impressed me. The fact that he took time out of his busy schedule to address my concern speaks volumes. With their remarkable products and services, combined with such attentiveness to customer needs, I am confident that I will remain a loyal customer of Northwest Exterminating, and I wholeheartedly recommend them to others.
John, the tech service guy actually talked to me about the issues.
Love the consistency. My pest tech has been servicing my home since I moved in years ago and has been the most helpful with my ability to identify pests and resolving any issues.
quick response
The exterminators are very professional and efficient
The Tech was very knowledgeable.
Our service tech was amazing! He was knowledgeable and was thorough!
Ramone & his crew and Austin & his crew were all hardworking & professional.
My supervisor & my new rep. Came out & did a great job.
Dvante was great. Good listener and always asked what else he could do to make it better. Great job!
Service is on time and we do not have any bugs.
I like that the same technician comes to my house every time. He remembers past issues and works to prevent them from recurring.
That they’re better for the environment than other companies (hoping that’s true), and how easy to communicate it is with someone.
Prompt and efficient.
Kevin does an amazing job with our service. Would highly recommend Northwest and Kevin.
Technicians always very friendly.
Technicians always let me know in advance when they will be here.
Very few callbacks ever needed.
Easy to reach the office staff.
The tech is always nice and on time. However, the ants are just as bad.
Very detailed and helpful in providing information.
My tech is on time, answers questions, does the work and disappears.
Steve is a real asset to your organization
Our tech was courteous and communicative. I'm so glad we could combine all our needed services into one place!
Prompt, courteous, professional, attentive, and personable service with a smile.
Johnathan was extremely professional and went above and beyond my expectations. More than my usual service. I thought he was terrific!
They always take care of any problems
Always accommodating in providing great customer service.
Deshawn is awesome! I’ve been a happy Northwest customer for almost 20 years and they are the best. Top customer service, no pressure with sales, and my house is safe.
Lucian is wonderful. He does a great job with our property and is dedicated to helping us avoid irritating problems. I always look forward to seeing him.
very professional and very good service.