Customer Testimonials
Good customer service is important, sadly lacking in todays world...your company still has this.
Notify us when to expect service, etc. Our service tech has solved some bug issues, especially spider! that are probably not an issue with most homes due to our barn dominium style of life.
So appreciate that!!
On regular schedule. Technician is courteous and prompt.
effective
Dependable service and friendly staff.
Very good notification process as to upcoming treatment. Service by Bradley was punctual and professional as usual.
Always on time....professional and providing a complete service.
The service technician sent to us is always politic, efficient, and professional.
Bobby is very professional and knowledgeable! Oh and nice and kind, too!
JASE ALWAYS CALLS FIRST IS VERY PROESSIONL AND LETS US KNOW OURSTATUS BEFORE HE LEAVES..
Prompt and reliable service!
Friendly folks and very knowledgeable.
The technician is very thorough and adjusts treatments to meet our specific insect issues.
Really like Will - the rep who treats my lawn. Very personable and professional. Remembers my requests regarding not spraying near my organic garden or near where pets can wander.
Pleasant Personal and quick response time!
Good service and they let me know when they are coming.
I feel my service is personalized. The service tech is friendly and communicates service timing, etc. in a friendly and consistent manner. I speak with the team when I call and I feel they are accessible when I need them.
Being informed by text when my service will be provided and that I do not have to be at home when the treatment is being applied. Also like that the spider webs are swept from around my windows every visit.
No issues with service at this point.
I’ve been very pleased with your services over the years, but the past few months I’m still seeing big black ants and spiders.
Personable and friendly experience over the phone and in person.
VERY KNOWLEDGEABLE ABOUT WHAT THEY DO. EASY TO MAKE APPOINTMENTS.
Call ahead. Great, odorless coverage, considerate of pets
Technicians are friendly, informative, and provide a great service.
every thing
attitude and gets the job done, seems to care about the job of doing things right.
Great service people, are very efficient and come when they say they will. If you have an extra need they will help you. Oh, and they get rid of the bugs.
Our exterminator representative is a well knowledgeable person. And very respectful and polite.
Chris Lackey! He is simply amazing! He makes it very clear, with every visit, that we are important to him as customers! It doesn’t just come across in words, it comes across in actions. He is very thorough when treating our property. He is respectful of our home. He is patient and explains things to us so we can manage our expectations. He is quick to reassure us that if we have any problems, we can reach out to him and he will be there for us. He is the reason we still have more than just the termite system with Northwest.
Joe does an incredible job and is very responsive