Customer Testimonials
The reminders and scheduling for service is very convenient. Anytime anything is wrong, the resolution is very quick.
Prompt, courteous, and responsive.
Friendly office staff and technicians.
Environmentally and pet Safe products
Casey is always on time, professional and always willing to answer my questions.
Great service always!
Quick and friendly.
Reasonably priced.
The guy who provides our pest control is professional and I’ve had no complaints.
Consistency and professionalism.
Customer Service
Prompt professional
Dennis did a great job today. The office staff are always helpful and upbeat.
The reps and great and always go above and beyond
Always very flexible with our schedules for service times
Thorough
Friendly staff. Easy to change date of service. I have always gotten great, effective service.
Very professional and courteous service that generally solves all of my pest control issues! I have been with NW Exterminating for 30 years, and I am completely satisfied!
David in Simpsonville, SC.
I like that the pest control products seem to work and I have never had to call for retreatments.
I like working with K. Neal. He goes beyond the call of duty b/c he knows I'm scared of spiders.
I DON'T like it when I am not contacted by the scheduling team. I have had several instances where Keith Neal calls me to say he's en route to treat my house and I was not aware of an appointment with Northwest. And every time I call to reschedule, I am assured that a note will be put in the system so that the schedulers will know to CALL me and not just rely on alternate contact methods. But nothing changes - I am still surprised by unexpected calls for appointments I didn't know I had.
Professionalism, courtesy and scheduling flexibility.
The service is consistently good and professional. I have had very few issues since using Northwest.
Outstanding Service Tech.
My service person is great! He is very friendly and he has a lot of knowledge about the business. He is always helpful with any issues I’m having!
The service tech was friendly and professional. Good communications.
great job
Great service as far as inspection.
My invoice has the wrong address for the house inspected. I’ve called and talked with two different people, both of whom promised to send me a corrected invoice. Neither has done so.
Michael is thorough and accommodating. Thank you!
Outstanding customer service and very professional!!!!
The representative is very professional, knowledgeable, and personable.
They call ahead and are very polite, great service
I like those who work locally with their customers to lend an ear with our complaints about corporate moves that customer base are not told! Our local people bend over backwards to listen and respond to our voice!
Great customer service, exceed my expectations and the products work!