Customer Testimonials
Knowledge and efficiency.
From calling the customer service to interacting with Ryan always have been a very professional and friendly experience. Not to mention the attention to detail when treating my home and the knowledge he is able to share if any questions.
I appreciate the personal and timely service that we get from our local branch.
Michael is the BEST…
Technician is personable, professional and very responsive. Excellent customer service.
Timely, friendly, professional service!
Quick response
The young man who came out to put in our termite cups was very courteous and knowledgeable. Would definitely recommend him and your company to others! Thank you for a good experience!
The Northwest guys who come to our house like John and Taylor are always very kind and personable. They take the time to explain anything we're looking at and how their services might mitigate issues, etc. Highly recommend.
Excellent communication and expectations. Follow thru is 100%. No complaints.
Casey has provided excellent service and attention to detail. He is polite and courteous.
Friendly and thorough.
My home is pest free. When a pest shows up it’s usually time for my quarterly treatment. I’ve been using Northwest for 6 years now.
Very happy with the service.
Like the person who has my service on time and.
Very nice a good person
Efficient an timely
Northwest is very thorough. They are always very professional.
the young man who comes to do this is really good and has great manners and works hard to do a good job and I am happy he is such a good fellow
Northwest did a great job on our commercial site and was very response .
Great service person Dameon!!!!
Prompt courteous professional
Been using for 20+ years and does a superb job
Mr. Matt Haygood has been great! He always calls before arrival and asks if we’re are experiencing any issues. Matt is very thorough and pays attention to detail. He is a great technician.
Prompt, professional, and good communication.
John is the best and Northwest is always attentive and communicative.
Dependable
i have the same person every time. He speaks to me when he arrives and verifies any problems. He is courteous, and gets the job done. He knows where my problems are and always tells me to call if I have problems between quarterly services or new problems arise. The office staff is also very kind and works with my schedule. I have no plans to cancel this excellent service!!
I was very pleased with Chad. He sprayed every room and swept away the bugs and cobwebs outside. Thank you.
Talking to the exterminator and learning how to combat the problem. He explained that I have earwigs not silverfish. And I like that you all knock down all the spider webs around the house

Prompt and Professional.
Our tech, Jay Taubert is awesome, having attention to detail and being knowledgeable about the important things are paramount to providing great customer service, and he is top notch !