Customer Testimonials
Knowledgeable, courteous and dependable technician and great service. The technician does a complete and thorough job. He completes a task with great care, so nothing is overlooked.
The technician is always friendly and helpful!
My service providers over the years, particularly James and Bo and the ladies in customer service. They've all been very nice and always professional.
The technician, Keith, always arrive at the front end of the arrival time (ex: arrives at 9:00 a.m. of the 9:00 - 12:00 noon time range). Keith always makes sure that every concern is answered, and makes recommendations to keep my property insect and rodent-free.
Very pleased with the service! Fast and courteous
Very professional, knowledgeable and reliable!
How personable the technician was, as well as knowledgeable. I appreciate the service
Cale is very helpful and thorough in his treatments
u guys all ways do great!!!
Very professional techs
Using several different baits and regular maintenance NorthWest has solved my yards severe ant problem; not to mention the added benefit of other crawlies being exterminated. Well done!
Our service tech, Cale Caudill, is fantastic.
Wonderful service
Miriam Oliver is an excellent employee - and is the reason we haven’t left your company.
Miriam is excellent! She provides the best service!
Schedule is every 3 months
I love the ladies in customer service. Jackson the guy that takes care of us is so nice and takes good, good care of us. We’ll love a Northwest!
Kind and professional.
Efficient Timely
Our tech, Bryan was great! Very friendly, helpful, and thorough.
Great staff, very friendly Technicians, very informative
We love Jackson! He always answers my questions and does great quality service!
Ryan has been my technician for two years and he is very knowledgeable on the occasions I’ve had questions about my service.
Your technicians are very professional and address any problems I might be having. They are very friendly and knowledgeable.
Our service man did a thorough job spraying inside and outside.
He was friendly and very professional.
We rarely see bugs and if we do, they are belly up!
Keith always arrives on time and makes sure that I have no issues inside and around my property. Additionally, Keith answers all of my questions and addesses my concerns.
On time, did what was agreed to.
I used to work night shift and your techs always took that in consideration not coming till later in the day. They are always respectful of our "Feral adjacent" cat colony feeding station and winter houses. Several years ago, one tech even alerted us to some bad water damage we didnt know was happening. You come when you say youre coming and are always respectful of our "no sticky pad traps" rule.
The technician is very nice and knowledgeable. He always answers my question. In addition, any time I have called, your customer service has always been excellent!

Technician is friendly and extremely thorough with completing routine services.