Customer Testimonials
Our serviceman Devon Cozee is very reliable and friendly. He knows everyone’s name in our large neighborhood. Even the dogs love him!
Service technician, very courteous, knowledgeable, helpful and on time
The technicians call when they are on their way and are always on time. They always go above and beyond.
Cheney is always professional and kind.
Personable services at affordable pricing. Josh Kelly has been awesome. Any time I have issues in certain areas of the house he helps to resolve them quickly!
1. The tech who came to our home (Brandon) was very nice, polite, seemed knowledgeable about the company and job at hand. I thought he did a great job.
The service techs job duties of indoor and outdoor spraying was performed was thorough .
I would recommend Northwest.
We are a new customer so this was our first service at our new home.
2.*The person who called the next day to check on termite contract. I though was a smart mouth on the phone at me in the first 2 sentence he spoke and I would not ever do business with him. His name was Todd. As a female and a new customer/client to Northwest I did not appreciate what he said or his tone at me.
Have not seen a fireant in over a decade
Prompt, effective service at a reasonable price.
My exterminator does a superb job of explaining all he is doing, being thourough and professional!
They always call prior to coming out, arrive on schedule and are very thorough. Customer Service is always exceptional too.
The technician Rong does a great job answering our questions. He is also very thorough and provides valuable suggestions. He is very knowledgeable. Thanks Rong for great service.
Quick response time and accessibility to talk to a real person when we have pest or insect concerns!
Very responsive when needed. Nick Cornett is very personable.
Very professional service.
The communication of when they are coming is so helpful. My technician Jordan always asks if I am seeing any problems or if there are any areas of concern. Also all the technicians I have had are very knowledgeable as well.
Knowledgeable people who explained the process. It was a good experience.
The Northwest service team is always there when I need them and they provide a very high and professional level of service.
Excellent service
always good service
Justin always does a thorough job.
I recently used Northwest Exterminating in Gainesville for termite and pest control service, and I couldn't be happier with the results. Kevin was professional, punctual, and thorough in his work. He went above and beyond to assist with some issues. He took the time to explain the process and answered all my questions with patience.
A supervisor came out a few days after the work was done to inspect the work making sure there were no issues.
I would definitely recommend this team.
Your technician was very professional and friendly despite the freezing weather!
The technicians are very friendly, respectful and take the time to answer any questions I have and address any issues in a timely manner.
Your employees are always very professional, helpful and dependable.
Very courteous and knowledgeable employees.
Easy to work with. Reliable Good communication All went as expected
Prompt, friendly response when we have a service request, and consistent professionalism in servicing our annual contract.
Thorough spraying inside and out. Very responsive to my request of having the inside of the house sprayed despite having visited the week prior. The whole experience was smooth and all employees were professional.
Seems to be working. Very responsive and courteous.
Happy with the service provided by Devon.