Customer Testimonials
Thorough and timely.
They were so effective they eliminated the bucks on the very first call.
How professional and personable and on time
Our technician, Rasheed, is absolutely amazing!!! He looks after our home as if it were his own!
Prior notice when you come to my home. Neat appearance of associates. Letting me know what you will be doing and if I have any other questions or concerns.
Good communication from Northwest! They call or text to let me know when they're on the way, which is so important to me.
Gary is very patient and respectful listening and looking at all my unknown bugs.
It is nice to finally have one person who knows the house so that I don't have to go with him.
I appreciate the speed to which the company responds when I have an issue and takes care of it
in a timely fashion.
Friendly and very knowledgeable.
Courteous, knowledgeable, and prompt.
We are satisfied with the customer service we are getting with our green elite plus package but would like to be able to access our package to refresh our minds on what all we are getting. How do we do that?
I’m very happy with my service from Devon. He always checks with me if there is anything more that I need checked.
Great service and no bugs.
On time. Helpful staff. Address questions completely.
The technician is friendly, knowledgeable, and helpful.
no problems with the services they provide. always done on time with no bug issues after
You do what you say you're going to do!
Staff was very nice and thorough.
Timely, expert
Representative Brandon Calvert is very thorough !!!
Professional, efficient, quality product
Mike does my termite inspection & my takes care of insect spray. Very nice & professional in his communication to let me know what he is going to accomplish. Highly recommend Mike!
Consistency.
The technicians are friendly and knowledgeable, always ask if we have had any problems between services and their paperwork is always very detailed.
Techs are always polite & thoughtful. I usually get a heads up call, which I like.
Very knowledgeable and kind.
Good communication. You come when you say you are going to come. Technicians are always very friendly and respectful of property and perform follow-ups when requested.
always on time. professional demeanor,
Reps accommodate and answer any concerns we
Have about property and insects.
Always polite.
When I need a little extra I get it. The office staff is very considerate and polite.
Professionalism, Dependability, Excellent Service.