Customer Testimonials
always good service
Justin always does a thorough job.
I recently used Northwest Exterminating in Gainesville for termite and pest control service, and I couldn't be happier with the results. Kevin was professional, punctual, and thorough in his work. He went above and beyond to assist with some issues. He took the time to explain the process and answered all my questions with patience.
A supervisor came out a few days after the work was done to inspect the work making sure there were no issues.
I would definitely recommend this team.
Your technician was very professional and friendly despite the freezing weather!
The technicians are very friendly, respectful and take the time to answer any questions I have and address any issues in a timely manner.
Your employees are always very professional, helpful and dependable.
Very courteous and knowledgeable employees.
Easy to work with. Reliable Good communication All went as expected
Prompt, friendly response when we have a service request, and consistent professionalism in servicing our annual contract.
Thorough spraying inside and out. Very responsive to my request of having the inside of the house sprayed despite having visited the week prior. The whole experience was smooth and all employees were professional.
Seems to be working. Very responsive and courteous.
Your company is very flexible in accommodating my schedule when necessary and your technicians and staff are very professional and personable. I have used your services for many years now.
Reliable, punctual and comes outside schedule if I need them
Dependable!
Elijah is always a pleasure
I' ve been a customer since April, 2000 and never encountered an issue that Northwest Exterminating did not address or take care of in a timely and professional manner.
Great and reliable!!
Your advertising is amazing. :)
But more importantly the helpfulness and excellent customer service I have been given WITHOU FAIL the 20 years I’ve worked with your company has been top-notch.
No gimmicks, no hassle, and honest expertise.
Consistency and professionalism, I’ve been with NW exterminating for over 20 years,
Consistency and professionalism of technicians
Rep has finally listened and done our home in afternoon when it is not disturbing anyone!
It's convenient and you have always been responsive.
Gary does a great job
Ease in booking quarterly service calls, as well as follow up visits as needed.
Always friendly service technicians.
Communication was great, appointments were on time, and all your employees were very courteous.
You always let me know when you are coming and you have always shown up on that day. You have also responded in a timely manner for unexpected guests.
Professional and effective. Alway customer focused
We miss Josh but our service has been great.
1. Office staff are all incredibly friendly.
2. Technicians are professional & well-trained. They always close the gate when they leave so my dog won't get out. Very much appreciated!!
Excellent service