Customer Testimonials
The customer service and keeping true to their services
Your technician is Top Notch
Does as advertised. I don’t want bugs and you eliminate them. I also like that you’ll come back out quickly if we need something.
Chris has been servicing our home for many years. He is so nice and always checks on us to see if we have any issues before he begins service. We have been customers of Northwestern for at least 8-10 years. They did a home exclusion for us and did a fabuloust job with good follow up. It’s so nice having Chris as a consistent face on our account that we trust and know he cares.
Dependable and do a great job. Office staff very courteous
They are always friendly and on time. They do a thorough job. Are competitively priced.
Great customer service
Chris is professional, calls and punctual.
This service is for a rental property that I do not live at.
So far the service has been timely and responsive.
Your rep “Devon” is genuinely concerned to make sure I am completely satisfied with the job he does and is a credit to your company
I live in Deaton Creek and the best representative for you is Devon. He takes care of what we need, is always personable and friendly, and helps many of us to make sure we are getting the services that we need. Word-of-mouth is very important in Deaton Creek and word goes around very fast if we are happy or unhappy with a person or company. I have heard nothing but very positive referrals to Devon, he is well known by many of us, and we are so happy to have him.
Good communication on what services are being done at what times and always prompt followup to check on the service provided.
Your people..
Professional and friendly 👌
Very pleasant staff who works with us.
Kind, employees— they take care of any needs when necessary.
Chris is always very professional and courteous. Your product seems to be working well.
I currently have an Annual Pest Control and Termite contract with Gilstrap Exterminating. I recently applied to refinance my home and was required to get a current Termite inspection. I contacted Gilstrap but they were not able to get it done for over a week. They referred me to Northwest Exterminating, who came out the very next day and completed my request. Zac Moser was an amazing service tech...very professional and personable. I truly enjoyed having him tour my residence. If I weren't already committed to Gilstrap, I would certainly hire Northwest Exterminating to secure my home! I will recommend them to my family and friends.
Todd is a rockstar...
Your service representative Jeff T is exceptionally customer/service oriented. He walked my property with me and showed me where and what he was doing to support our pest control needs. Jeff was friendly, engaging and knowledgeable. He is the reason I can honestly say that your earned a score of 10!
Thanks,
Claude Last name removed
Efficiency and courtesy
Available when needed, service is on time and comes back to check
Quality people who know how to relate to the customer and who do careful work.
Todd is awesome! He's respectful of me and my home. He knows his stuff! He adjusts the treatment based on what activity is going on in the house. He is polite and kind.
They are very effective.
Efficiency and reliability
Timely, dependable, responsive
He Does a good job
Customer service is excellent. And if I have a need your company addresses it very quickly. Keep up the great work. Thank you.
You are very efficient with the Pest Control Service. Doing a fantastic job of keeping any pests our of my house & controlling any pest issues I may have with Ants or Bees. Friendly service & always arrives at the scheduled time.