Customer Testimonials
I don't have to be home when the service is performed and, if I have any additional needs or issues, all I have to do is contact Northwest and they resolve them.
I wanted to let you all know that my technician, Phillip has been great the last 2 years. He is always very responsive and knows all of the answers to any questions I have had. Comes to the house whenever I need some assistance
Reliable and the technician is great about communication.
Our Tech always comes on the day that he's scheduled. We have a great relationship with him. He has a lot of information to share with us whenever he comes to service our house. We have been totally satisfied with Northwest Exterminators. We will always be a customer of theirs.
It works and I enjoy the chats we have about bug issues.
Good customer service… fast response
Reliable and friendly
Great customer service, reasonable prices, and quick scheduling.
Communication
Professional & courteous employees (both office staff and service techs etc) in the Buford location. Have had my Termite bond with NW since building my home in 1999
Excellent service from Sean as always.
Personal professionalism
Prompt services
Very effective and very professional service
Competent and friendly service providers.
Emmitt
The tech who services our home does a great job.. communicating and he is very professional
Timely
Shane is a delight - he is friendly and knowledgeable. I appreciate having a professional caring for my home!
We’ve had northwest for nearly 11 years now. Service has always been exceptional. Our technician, Shane, is very knowledgeable and helpful. Always a pleasant interaction with Shane both face to face and over any phone calls we have had.
I’d recommend northwest to everyone.
I had a terrible fire ant problem it took a little bit to get rid of but finally gone they came out every time I called. Great service
ALWAYS prompt, courteous, and knowledgeable.
Good service and Shawn does a great job.
Professional
The service provided is exceptional.
Responsive
Our service provider Colin is excellent and the company never hesitates to come back out and address any issues if they come up or answer questions in a timely fashion.
We always refer northwest to people because we really like the staff
Quick reply, explained your process, seemed very professional.
Communication is always great. Kind, respectful technicians.
Very friendly and informative and on time.