Customer Testimonials
We have been a Northwest customer for over 10 years and have been extremely satisfied with their services. The technicians are polite, professional and helpful.
Prompt, courteous, and detailed
Great service
Chris is prompt and gives a heads up when he
anticipates his arrival for service. He is always available when additional concerns arise.
Every year they replace baseboard because of termites at no charge
Jay was very friendly, professional and helpful
Everything.
Our service person, Chris, is very professional, friendly and very knowledgeable. He does a great job every visit. He has been servicing our home for years. We just greet him at the front door, and he goes about his work, he knows the home inside and out. Our home is as bug free as it's possible to be. After all this time, he feels like part of the family.
The office staff is just as nice and friendly and professional. They work with us to make appointments as convenient as possible, which we do appreciate.
Thank you for the great service.
Your staff /employees from each department, especially Todd, Chris and Rob!!
Follow-up and keeping us informed
When I called regarding someone to come out to service our home the staff took care of it promptly.
Alway friendly and makes sure they do what I need done.
Always thorough and on time for regular maintenance
Service on time and exceptional employees.
Technicians are so communicative with notice of their comings and very nice to do any request.
Ty did a great job and kept me informed when he would be arriving. Very polite young man.
courteous; so far seemingly effective
Everything and everyone
Courtesy call in advance of appointment, service invoice left in door as requested and responsive.
Jay is fantastic! Very professional and kind.
Thank you for such great service. 😊
I like how the representative was friendly and patient with my questions as a new client. I like that the glass on the windows does not get sprayed!
Appear to be thorough.
Friendly professional people who do a great job.
Steady service and always ready to help with any unexpected problems like ant invasions!
Reliable, friendly and excellent service by technician Shaun LaBarbera. Extremely satisfied!
Thorough
Everything but the price.
They come and do what they have to do and it is done right. You can always call them back for any reason.
The people you send out are very polite and know what they are doing. Colin was my service guy and we liked him immediately. Great employee.
I would highly promote the service given by Chris.
He is always upbeat and thorough in his work.
Field tech was friendly and knowledgeable and able to get me a termite letter on a tight deadline. I needed expedited billing as well to meet closing deadline and the phone associates we super helpful. Good experience all around. Love actually working with local people too.