Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 2986 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2025 — Rated 10 out of 10 by B.J. Zerorez Orlando
What do you like about our products and services?

Bret, your technician, was prompt, courteous and very professional. He explained what the carpet cleaning process would be, and did a beautiful job. My carpets look brand new!! I recommend giving Brett a raise. His excellent service is a great reflection of your company standards.
I would not hesitate to recommend your services to anyone. Thank you very much!!

Report a concern   June 17, 2025 — Rated 10 out of 10 by J.D. Zerorez Orlando
What do you like about our products and services?

Jeff was very professional in approaching our job and the carpets were thoroughly clean.

Report a concern   June 17, 2025 — Rated 10 out of 10 by N.L. Zerorez Orlando
What do you like about our products and services?

Quality service and results

Report a concern   June 16, 2025 — Rated 10 out of 10 by A.B. Zerorez Orlando
What do you like about our products and services?

Our technician did a great job explaining the products recommended and used based on our concerns. He was quick, efficient, knowledgeable and professional. I was impressed that everything wasn’t soaking wet when finished; from an early am appointment with 3-4 hours service, everything was dry by the evening. So pleased.

Report a concern   June 15, 2025 — Rated 10 out of 10 by R.G. Zerorez Orlando
What do you like about our products and services?

The technician was very professional and went above and beyond having to move furniture and make way for completing the process of cleaning the carpet. He also did more room than originally planned but it turned out to be for the better and all the rooms needed to be done.

Report a concern   June 15, 2025 — Rated 10 out of 10 by M.M. Zerorez Orlando
What do you like about our products and services?

Online booking appointments, quality service

Report a concern   June 14, 2025 — Rated 7 out of 10 by K.G. Zerorez Orlando
What could we do to improve?

I wonder if pretreatment of stains might improve the outcome? While the pretreatment is working in one room, another could be cleaned allowing enough time for the pretreatment solution to work. I was surprised to learn this was done at the same time. And, slightly disappointed to see that I will need to go back and retreat some areas myself. Otherwise, I was satisfied with the rest of the rooms that didn't require this extra treatment. I also liked the idea of raking up the pile of the carpet where it gets matted down from frequent walking patterns. Great idea!

Report a concern   June 14, 2025 — Rated 10 out of 10 by A.L. Zerorez Orlando
What do you like about our products and services?

Great job

Report a concern   June 13, 2025 — Rated 10 out of 10 by D.B. Zerorez Orlando
What do you like about our products and services?

Customer service, great job!

Report a concern   June 13, 2025 — Rated 10 out of 10 by R.G. Zerorez Orlando
What do you like about our products and services?

I had an amazing experience like I always do. The work done in my property was detailed, efficient in time, and it was done professionally.

Report a concern   June 11, 2025 — Rated 10 out of 10 by M.M. Zerorez Orlando
What do you like about our products and services?

Quality, professionalism, affordability

Report a concern   June 11, 2025 — Rated 10 out of 10 by A.S. Zerorez Orlando
What do you like about our products and services?

Great service, nice people, and amazing quality.

Report a concern   June 11, 2025 — Rated 10 out of 10 by M.V. Zerorez Orlando
What do you like about our products and services?

Technician was able to remove scuff marks from the master bathroom and spare bedroom. It was a good experience.

Report a concern   June 10, 2025 — Rated 10 out of 10 by C.R. Zerorez Orlando
What do you like about our products and services?

Nick was awesome. Very polite and got the job done

Report a concern   June 10, 2025 — Rated 10 out of 10 by S.H. Zerorez Orlando
What do you like about our products and services?

Nick was amazing! Very friendly, professional and informative.

Report a concern   June 9, 2025 — Rated 10 out of 10 by K.P. Zerorez Orlando
What do you like about our products and services?

Our technician was amazing and did a fantastic job!

Report a concern   June 8, 2025 — Rated 10 out of 10 by L.A.N. Zerorez Orlando
What do you like about our products and services?

Good communication and nice employees

Report a concern   June 7, 2025 — Rated 10 out of 10 by D.C. Zerorez Orlando
What do you like about our products and services?

The service was very good and service rep did everything we asked for

Report a concern   June 6, 2025 — Rated 10 out of 10 by K.L. Zerorez Orlando
What do you like about our products and services?

Great customer service.

Report a concern   June 6, 2025 — Rated 10 out of 10 by J.H. Zerorez Orlando
What do you like about our products and services?

Great job, efficiency and on time.

Report a concern   June 5, 2025 — Rated 10 out of 10 by E.Z. Zerorez Orlando
What do you like about our products and services?

The customer service was above and beyond. I changed my appointment a couple of times and they were super helpful and cheerful each time. The person who came to clean the couches and chairs did an amazing job. My husband was very pleased with his work.

Report a concern   June 4, 2025 — Rated 10 out of 10 by M.J.S. Zerorez Orlando
What do you like about our products and services?

The technician was very professional and knowledgeable and friendly and did an awesome job

Report a concern   June 4, 2025 — Rated 10 out of 10 by J.B. Zerorez Orlando
What do you like about our products and services?

Brett was very professional, courteous, and respectful of our home. He took great care in cleaning our rugs and carpets which were laying on our engineered hardwood floors. He made sure to prevent water or moisture intrusion. The carpets all look more vibrant since he cleaned them. We will definitely use this company again.

Report a concern   June 4, 2025 — Rated 10 out of 10 by L.N. Zerorez Orlando
What do you like about our products and services?

Justin was amazing, very professional and took great care of my sofa and chairs. They look brand new!

Report a concern   June 2, 2025 — Rated 10 out of 10 by S.H. Zerorez Orlando
What do you like about our products and services?

fast and efficient and friendly

Report a concern   June 1, 2025 — Rated 10 out of 10 by M.M. Zerorez Orlando
What do you like about our products and services?

Once again, another outstanding job. Very professional, pleasant. Work is completed in a timely manner. With two big dogs and lots of foot traffic on the carpets, it makes a difference, especially at an affordable price. Thank you!

Report a concern   May 31, 2025 — Rated 10 out of 10 by I.D. Zerorez Orlando
What do you like about our products and services?

Great service and prompt service

Report a concern   May 31, 2025 — Rated 10 out of 10 by D.B. Zerorez Orlando
What do you like about our products and services?

Always efficient and professional!

Report a concern   May 31, 2025 — Rated 10 out of 10 by C.K. Zerorez Orlando
What do you like about our products and services?

Leaves carpet looking good. Service Techs all very helpful.

Report a concern   May 30, 2025 — Rated 10 out of 10 by J.M. Zerorez Orlando
What do you like about our products and services?

Justin cleaned both my carpet & sofa. He was friendly & knowledgeable and provided some tips on how to keep both looking good.


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