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based on 3387 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lucas was very professional and extremely knowledgeable! He did an amazing job educating me on the proper products as well as the techniques used while cleaning. I would recommend him to my family and friends.
On time. Kind. Professional. Effective cleaning.
Drying time is low; quality of cleaning and personnel
Brett was friendly and took great care not to bump into the baseboards since we just had painting done. He removed every stain and the carpet looks like new. Carpet was mostly dry in about 4 hours.
The Tech was professional and personable. He explained the process so I was able to understand.
Chemicals are pet friendly, no strong odor, dries quickly and thoroughly cleans. Technicians are always professional, friendly, courteous and communicate effectively. Easy to schedule appointments and customer service is always accommodating.
Shane was very thorough! It was easy to book the appointment.
I liked that the area rug could be cleaned while still on the hardwood floors without damaging the hardwood. Technician worked really hard and got my rug cleaned really well and then after it dried i noticed an area that wasn't quite as clean as the rest but you couldn't tell while the rug was still wet and they came back and redid the area again for no charge. Professional, well priced. I was very pleased with their service on both trips.
I will hire them again in the future
Our technician was stellar! Not only was he knowledgeable and respectful, but he was kind, communicative and did an amazing job! He let us know what to expect every step of the way and delivered precisely what he promised. Great employee, satisfied customer! 1,000/10 recommend!
Polite, efficient, thorough
Great service! Great communication!
Our tech tried extra hard and was able to get rust stains out!
Great service! Punctual and beautifully clean carpets! Thank you!
Professional and very courteous technicians would highly recommend this company
The service was great, friendly staff, effective and efficient work. I would definitely recommend this company to others.
Lucas was super personable and explained everything that I need to know about pricing. He did a very good job and he was pretty fast so I would definitely recommend this company!
Your employees are always pleasant, on time and do a great job!
Made my carpet look new again ☺️
Reliable service and professionalism.
They worked fine. The technician Shane was very kind and considerate.
Tony was very knowledgeable and professional. They use great products. This is the second time I have used their services and will in the future.
We had a wonderful experience with Zerorez! Our technicians were prompt, professional and did an amazing job! We will be using them again in the future.
I specifically asked for Justin to clean my rugs and without notification another person was assigned to me. Given the opportunity, I would have rescheduled.
Dirty water was left in grout crevices in several areas as was water droplet stains. Nick did mention he was having issues with his equipment. So, I do understand.
Nick was very nice and did a fantastic job otherwise. He is a wonderful employee.
Great service with lots of communication through the process.
Very respectful, professional and thorough service
Results were very good/Antonio was respectful and thorough
Friendly, helpful technicians and good quality cleaning
Tanner was very timely, professional and thorough. Did a great job with the ducts, carpets and dryer vent. Would definitely use this company again.
Lucas showed up on time. He explained the process and did a great job. My carpets and rugs
look great. I will use Zerorez again.

The product was very good and the service was excellent and courteous.