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based on 3303 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very respectful, professional and thorough service
Results were very good/Antonio was respectful and thorough
Friendly, helpful technicians and good quality cleaning
Tanner was very timely, professional and thorough. Did a great job with the ducts, carpets and dryer vent. Would definitely use this company again.
Lucas showed up on time. He explained the process and did a great job. My carpets and rugs
look great. I will use Zerorez again.
Very quick response. Outstanding service. And a courteous and friendly tech - Lucas was great.
Highly recommended!
Lucas was very kind and did an excellent job. I’m extremely pleased with his work.
Shane was friendly, knowledgeable and professional! The carpets were looking better shortly after the service was completed and I know the pet treatment eliminated any odors left behind by the previous owners of our home. The house has a fresh scent and our carpets are soft and clean.
Great service, very professional, did everything we needed and more!! I would highly recommend this company to family and friends.
Lucus was excellent. He assisted me with some items. My entire home looks fabulous. I want to thank Lucas for explaining the process, and removing a stubborn spot from the carpet. He's focused with a wonderful work attitude.
I think rather than upselling in person with the pressure that it should at least be discussed on the phone when you make the appointment. Also I think putting a tip in there is absurd. I paid $678 for 2 hours and 15 minutes of work, I don't see why there would be any tip included in that.
Customer Service and Quality of Work
Everything gets cleaned without that weird smell! Techs are nice!
Antonio did a great job!!
My tile floor looks amazing, so does the carpet.
Very professional and great results
Efficient and a great worker in Antonio.
Service agent very professional and on time. Work was very satisfactory. Will use this company again.
Representative was very knowledgeable and helpful
Your products are exceptional and did an excellent job cleaning our carpet and vinyl floors. Your service is outstanding! From beginning to end, everything went smoothly.
It was very easy to make an appointment online, then receive text updates closer to the day of service
The tech, Brett, was great, thorough, extremely professional
Easy quick service
Technician was personable, quick, thorough
My Tech Nick called me prior to arrival, also when he did arrive he explained exactly what the process would be, what he was doing!!! My carpet smells and looks brand new !!! I also got the pet treatment due to my puppy having accidents on my carpet! I’m a very satisfied customer will continue services and also recommend! Thank you Nick
Great communication!
Great value, job well done, quiet, no smell, great results!
The tech was so friendly and professional. The couch smells amazing!!!
Shane did a awesome job !!!!! i usually use stanley steamer but was not satisfied with my last cleaning. So i heard about you on 104.1 radio and decide to give you a try. GREAT JOB !!!!!!
Great service with lots of communication through the process.