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based on 3169 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I really liked the service; I was treated very courteously and with great professionalism. The technician arrived punctually at the agreed-upon time and explained the procedure to us, asking if we had any questions about the service. The carpet cleaning took approximately two hours, and the final result was excellent! You definitely have a satisfied customer.
Antonio did a great job cleaning my 2 rugs and my sectional. He was very thorough with areas that were really dirty. Everything looks brand new!
Outstanding customer service I called to schedule an appointment, and Tanner came out promptly. Tanner did a fantastic job. I had a great experience from start to finish; Antonio Suarez was helpful and professional. The quality of their work was excellent. Highly recommend!
Thorough, professional
Techs are friendly, courteous and thorough. Tech arrived when expected amd gave us an accurate expectation of time. Night and day difference in the appearance of our tile and grout. Very happy with how clean the floors are now.
Great job as always. Friendly and knowledgeable techs that explain everything. under promise but over deliver.
Everything was great from scheduling to the tech customer service
Friendly and courteous service. Good quality job.
I have used your company 2 times now. And both times I have been pleased as punch with the results. My only complaint is you should be cheaper. But thats probably everyone major complaint. Either way my tech was spot on and I will request him always. Thanks for extending the life of my carpets.
Second time customer, Lucas is great!
Always love the top notch service and products. Always on time and very reliable
Professionalism
The friendly staff, the efficiency of the work being completed and the quality of the work.
On time. Quality work. Great experience overall.
Great service, friendly and knowledgeable staff, excellent outcome.
Prompt, professional services & staff…great carpet cleaning for reasonable prices.
Professional, reliable, and they do an AMAZING job with cleaning carpets and upholstery.
Quality and service
I had an excellent experience with this carpet cleaning service from start to finish. They were professional, punctual, and incredibly thorough in their work.
My carpets look absolutely amazing—like new again! They were able to remove stains I honestly didn’t think would come out, and everything smells fresh and clean without being overpowering. You can really tell they take pride in what they do.
The team was friendly, respectful of my home, and took the time to explain the process and answer any questions I had. They worked efficiently but didn’t rush, making sure every area was done right.
If you’re looking for a reliable, high-quality carpet cleaning service that delivers real results, I highly recommend them. I will definitely be using them again!
Customer service and quality of job
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More professional and better service than other companies I’ve used. Also carpet came out cleaner than others.
workman professional, neat and clean
Easy to schedule, professional and prompt service. Great results. Reasonable prices
Brett was very friendly and knowledgeable! On time and very happy with the results.
My technician, Nick, went the extra mile to do a fantastic job on my furniture and carpet! He was also extremely helpful. Thank you, Nick! I will request him again and recommend him to others.
You did not get my sofa any where near clean.
We had very pesky puppy stains that Zerorez worked with us over multiple visits to get out! Great Service!
i'm telling you my redo on area carpet cleaning was superb. The technician knew what he was doing and the carpets cleaned out beautifully. I have three dogs and my carpets take a beating - but my technician was awesome and got the job beautifully done!!
I am a repeat customer of Zerorez. From the moment they walk in, they are prepared with foot coverings, corner wall coverings, and carefully bringing all equipment into the residence. They confirm what is to be done and expected, giving instructions on dry time and confirmation of invoice price. They respect and work with care of surroundings in home. It was great to have Justin return with the same pride and diligence. Fantastic worker. He worked with Elijah who exhibited the same work ethics. Great company with great staff!