2756 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, prompt and the stylists are experienced.
Even though it was busy when I went my first time, my stylist took her time and made it seem I was the only costumer there. Very pleasant experice. 10/10 highly recommended !
Service, attention to detail, cleanliness and selection of products.
My neckline was cut at an almost 30 degree angle! It was ridiculous! They make templates for this.
Friendly stylists. Unrushed pace gives me time to relax. Love the cool towel!
It was my first time at a Sports Clips. The staff was plesant; the service was exceptional. Tonya was my stylist. I received MVP treatment which was so relaxing. Tonya was sweet, personable, and professional. I'll request her for future visits.
Beard was not straight
Great customer service and great staff.
I’ve always been able to just walk in and get a cut within 10 minutes without an appointment. I get a #1 guard all over and out quickly. That means a lot to me.
Don’t ask for the package you like and they always do the 25$ vip instead of just the hair cut
I was at the store in Wilson NC. Around lunch time. Checked in. I was third on the list. Somehow my name fell off the screen or list. Manager asked me if i signed in when you she seen me do it. She went ahead and signed me in. Then went to lunch. I sat for another 15 minutes. I Got up and walked out.
Will never go back there. Bad customer service.
people and service
Love the MVP deal
The ladies were very helpful about the products. I love the way my hair was cut!!!
Walk in no appointment needed
Absolutely love this place! My son walks out of there looking his best everytime!
The service was great and Tonya did a great job cutting my hair. They where all friendly and made me feel welcomed while i was there
Variety
All of the staff at the Wilson store are very professional and fun to talk to. I enjoy my visit and look forward to getting hair cuts.
Jamie and Jenna are the best.
Fatimiah was great! She was professional and did a great job cutting my hair!
The girl who cut my sons hair... half cut it. She refused to finish because he was squirming. She was not easy with him. He was anxious and I told her that. I left your Wilson, NC store to go to great clips to get an appropriate hair cut for him.
This has never happened.. the stylist we have seen before have been awesome.. but clearly this one girl did not know how to handle kids.
Alysha is amazing!
Very little wait time, very knowledgeable in what they do
Stylist was very friendly
Quick, easy online check in process, and love the MVP treatment!
Easy, fast, quality service.
The app seems to save some time and I can see which of my favorite stylist are there.
It certainly cuts down on the wait.
Love my Sports Clips because it's definitely a man cave feel.
Jamie does an excellent job and she is the reason I go to sports clips!
Have the app tell users how much on-going time they have left until their appointment. The app tells initial wait time after checking in, but no updates after that
My haircut was uneven and I had to get someone to fix t yesterday. The checkout process wasn’t easy. It took over 30 minutes. I will never return.