Customer Testimonials

Staff are always friendly & helpful. The service is always good & they take care of my car!

Like the warranty with Hyundai, and Kelvin is very helpful and professional in my purchasing
My car.

Including my 2 adult children, we have bought 5 vehicles from Don Franklin over the past several years. Without a doubt, they have been our most pleasant experiences in regards to vehicles shopping & sales. We have had to have some warranty service done on a couple (things happen) & those interactions are on par with our other positive experiences.

Great service

I always have a positive, fast, and friendly experience when I bring my car in!

Great service and greet warranty

15 year, unlimited mileage warranty.

Personally

I love my new vehicle. My salesperson (Kelvin Lucas was very patient, professional and especially with helping me found the perfect vehicle for me. He helped me all the way with the whole process of buy the car and helping me when I needed help and service for the vehicle.

Friendly staff and great service

The only issue I have is that my oil level was about a quart ovre full. I had them correct iy befofe I levt. Maybe thr dispencer needs calibration.

Larry Teply

You are always guaranteed friendly, honest and professional service from all departments at Don Franklin Auto.

Professionalism of staff, cleanliness of store and car lot,

Kelvin Lucas, our sales rep, was fabulous to work with. He was pleasant and knowledgeable and assisted us without pressuring us. He worked with us to get us a deal that worked well for us. When picking up the car, he knew I was working on a tight schedule and had everything arranged to fit my tight availability. The car arrived promptly, within 3 days, and we were contacted so we could pick it up without waiting unnecessarily. I highly recommend Don Franklin Hyundai and Kelvin Lucas for your sales rep if you love Hyundai products as I do.

Kanon was amazing. He was friendly and professional as well as attentive. He showed me vehicles that fit what I was looking for even if they were a little out of my budget. He's followed up with me since my visit to the dealership and has been patient with my responses. I'd highly recommend working with him.

I truly appreciate your staff. Upon my arrival EVERY TIME for oil changes your staff is always so welcoming and helpful. I am very big on customer service and I appreciate when people are nice and friendly.

Customer service, knowledgeable, friendly

Very profession and helpful!
Answered all questions

Friendly customer service, easily accessible, and goes above and beyond to satisfy their customer's!

Very nice dealership

Everyone was nice and friendly, and helped me with all my needs

friendly and efficient service reps.

You always make car buying easy. Employees are attentive and approachable.

Experience has been wonderful. I have been using Don Franklin now for almost 12 years. I believe that the biggest improvement was on the service side. This time round it was timely. Well followed up and keeping me up to date. Would definitely recommend.

Good service and very friendship

This is my 3rd purchase. I have had great service every time I’m there. Misty was just great.

They communicate with you from the time you arrive until your service is complete. Facilitate is clean. Follow up with you regarding your service schedule. Overall superb customer experience.

Even though I didn't have an appointment with the repair shop, they managed to fit me in and replaced a malfunctioning part while I waited. The staff kept me informed of the progress and diagnosis. The service staff has always gone out of their way to be helpful to us and to reduce our costs whenever possible. We will definitely be returning for future purchases and recommending Don Franklin to others.

Friendly and knowledgeable.

Really care about their customers. Always friendly! I love that each model type is basically an “as is” and you don’t get caught off guard with trying to get specific extras which drive up the price.