Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   February 4, 2025 — Rated 10 out of 10 by Tricia Nitz Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything about the service was great

Report a concern   February 4, 2025 — Rated 10 out of 10 by E.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everything!

Report a concern   February 4, 2025 — Rated 10 out of 10 by Jeffrey Sutton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service dependability

Report a concern   February 4, 2025 — Rated 10 out of 10 by Terry Baker Don Franklin CDJRF Sales Department
What do you like about our products and services?

Well, Jeremiah was an outstanding sales person. I told what type vehicle and he made it happen. He was very professional, but courteous and humble. I did not feel pressured to buy at all. Which i personally appreciate. In short, he is a go getter. After serving 30 years in the military for this great country. I can tell and honest and loyal salesperson. Jeremiah is a keeper for your company. I will be telling my friends about him.

Report a concern   February 4, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick friendly service

Report a concern   February 4, 2025 — Rated 10 out of 10 by Bobbi Davis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like the customer service staff provide through the selling process and in the service department. I came in for my 1st oil change; the manager and staff that sold me my car approached me to see how I’m loving my car. The staff at the service department also scored high in the professionalism he exhibited in my experience. He was kind and thorough of the work that was completed when he gave my receipt. Keep up the good work team!

Report a concern   February 4, 2025 — Rated 10 out of 10 by R.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

10/10 Friendly, helpful, and knowledgeable staff. Everyone I have interacted with at this location has been fantastic!

Report a concern   February 4, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We love our truck run so good, very smooth ride, it was easy on diesel didn’t even used so much. It have plenty more room than our old truck.

Report a concern   February 4, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Vary good service. Service Manager was vary helpful.

Report a concern   February 4, 2025 — Rated 10 out of 10 by A.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly, fast, and efficient

Report a concern   February 4, 2025 — Rated 10 out of 10 by G.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Zack Morrow was awesome.

Report a concern   February 1, 2025 — Rated 10 out of 10 by Jimmy Bernard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was good but more updates on how repair is progressing in case customer has other appointments.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Jennifer Hillard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Took my car in for routine oil change, Alex met me at the door and took care of me, answered all my questions and treated us great! All the guys in the service department are wonderful. That’s why I drive the 30 miles to have my car serviced. They treat their customers well !

Report a concern   January 31, 2025 — Rated 10 out of 10 by Glenna Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenient and friendly people.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Johnny Patel Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

services advisor

Report a concern   January 31, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Products okay
Service great
Travis Jasper super helpful
Robbie Brown department very satisfied

Report a concern   January 31, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department is so helpful and friendly!

Report a concern   January 31, 2025 — Rated 10 out of 10 by Teresa Faust Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service always good.

Report a concern   January 30, 2025 — Rated 10 out of 10 by Ronnie Haste Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly & efficient staff! Decent prices! Value my time and job completion is correct!

Report a concern   January 30, 2025 — Rated 10 out of 10 by A.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Help from Michael Larkins on getting the vehicle I wanted. Good experience with finance department.

Report a concern   January 30, 2025 — Rated 9 out of 10 by T.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

convenient

Report a concern   January 28, 2025 — Rated 9 out of 10 by G.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No problems so far.

Report a concern   January 28, 2025 — Rated 10 out of 10 by S.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Michael Larkins was friendly, professional and very easy to deal with.

Vehicle was clean and exactly as expected!

Report a concern   January 28, 2025 — Rated 9 out of 10 by Sharon Smith Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love the new ram longhorn 1500 SST HO Zack was great to work .

Report a concern   January 28, 2025 — Rated 10 out of 10 by B.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Being upfront with me.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Matty Miller Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was so friendly and treated us so nice.

Report a concern   January 28, 2025 — Rated 10 out of 10 by M.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your service department is great. Lamar has always taken care of making sure that the service on our vehicles is taken care of.

Report a concern   January 28, 2025 — Rated 10 out of 10 by S.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional and courteous staff.

Report a concern   January 28, 2025 — Rated 10 out of 10 by J.Y. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Josh was great !! Helped get everything fixed on my car.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Paul Santiago Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I arrived at the dealership at 5:45pm and I was driving out with my new vehicle by 7:30pm. It was THE quickest car purchase I have ever experienced!! Thank you!


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