Customer Testimonials
Service is great and the salesman, Austin was extra helpful. He helped me set up my phone with the new 22 Jeep Renegade,
Excellent service work on my car. Very prompt.
Warranty
We made the deal long distance via internet and phone before the vehicle had arrived at the dealership. Once the vehicle arrived, we drove up to finish the sale. Jared met us as we drove up, we finished the paperwork, and were headed back home within an hour. The experience was very easy and professional. We even received a restaurant recommendation that was equally as good. Thanks to Jared and the staff at Don Franklin for staying a few minutes after hours to take care of us.
Austin is great! If you wanna new car/truck ask for him.
When I had work done and your service department, you were quick and efficient
Great sales department
From start to finish it was easy process. Campbellsville Don Franklin has a bunch of great employees!
Everyone at this dealership is friendly and attentive to the customer and their needs. They show they care by listening. They explain things clearly and let you know what's going on. They not only know what to do and how to do it, they also carry it out very professionally. They work hard to keep your vehicle safe and sound running like it's supposed to be.
I like everything
Fast service. Friendly staff. Thorough inspection of vehicle.
Sales person was amazing
The 2 guys at the service desk very nice and professional. Timely. Even got car wash!
However, I think you need to know the young lady that scheduled my appointment needs lessons in phone etiquette. She told me the first date available. Then asked if I wanted morning or afternoon. I say morning. She proceeds to list 6-8 times available. All were afternoon, I reminded her I wanted mornings. She says first available is 1 o clock. I said I would take it. She then hangs up. I immediately get text with time and date. No repeat of scheduled appointment. Thank you for your business or kiss my A--
Don't think Mr Franklin would be pleased.
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Friendly and Helpful. Mike and Tim are great to work with.
I have been buying trucks from Mike Ellis when Don Franklin only had his Ford dealership in Columbia. He is an old friend and has always treated me good. He is an asset to your company. This is the second one this year for my fleet.
Easy to secure appointment for vehicle maintenance. Nice waiting area. Reminders of when service is due.
Sales team to finance and all the ladies and men working at the Campbellsville Don Franklin are awesome to work with! I have bought multiple
Vehicles from them and will continue to do all my business with these great people!!
The employees are always kind, caring, and respectful. Willing to go the extra mile
Staff is very friendly
People are great, service has always been top notch
Quick service and friendly staff!
good service
I like buying local
The nice salesman and I get good service
Appreciate all the help to find a vehicle within our budget.
Very friendly and thorough
The staff got us in and out with a very good attitude
Very friendly people to work with.
Great Dodge/Jeep Service Dept.!
Fast and courteous service