Customer Testimonials
Greg treated us like family and made sure every detail was taken care of.
Very helpful and friendly in the service department.
Fast accurate clean friendly service ♥️
The people working were very polite, courteous and professional.
Always Friendly and helpful
Friendly staff and very responsive to my questions and concerns. Service department is awesome!
The service team always takes great core of my vehicles.
Chevrolet
They took care of the problem quickly And people very helpful. I am glad to say that I do business with these guys
Super nice car, great sales person. Manager available and helpful. Overall great experience.
Even When I don't have an appointment,
They always seem to squeeze me in,And are fast and courteous.
I think the guy for there services they got me in a done a great job
Prompt and reliable service Dept.
Fast reliable and friendly
Very professional and respectful.
Everyone at Don Franklin Somerset, Campbelksville, or Bardstown has treated me with respect, friendly. and competent service while finding specials, etc to help make regular services more economical (as inflation keeps creeping up, every little bit of a break is helpful and appreciated).
I have recommended Don Franklin to others for purchase of a vehicle and/or service.
As a female, I have always been treated as if I am as kknowledgeable about my own vehicle as my husband and appreciate the efforts to meet our vehicle needs.
The reps were personable, especially Cody at Campbellsville. They worked with me to get the car of my dreams. I highly recommend them.
Always friendly employees and great service!
I like you make a appointment and don’t have to wait forever.They get the job done fast.
They do an excellent job! Great service….get you pretty soon! Friendly and convenient…close to home!
Blake in service is very professional and customer friendly. I'm very satisfied in every way with all the work just finished as well in the past . Thank you for everything you done to take care of our vehicles and keeping our family safe and secure with your service and friendly staff.
Fast service and competitive prices
Employees always friendly and courteous always makes you feel welcome
The facility is clean
I love my Ram truck and the service is the best!
Always wonderful service
Efficient and reliable. I've never had to wait to get in
Great service every time you go
Great service every time
All of it.
The Jeep I bought last Monday, Jan 22, had a low tire pressure light and was informed about that. I was told that the service guys put air in it and the light would eventually go off. It never went off so I went back up there and got more air in it on Tuesday.
The light came on again this morning (Sunday), so went to Walmart to check it. There was damage to the tire that could be plugged but because the tread was so bad they couldn’t fix it.
I was sold a vehicle with a damaged tire and no one warned me. All 4 tires are garbage and when asked about them, I received no response.
The service guys had to have seen the foreign object in the tire when they put air it for me. I am very dissatisfied with the service.
The Jeep itself is great and I’m happy with it.
Convenient and work is done well